If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!
We offer
Service Representative promotes increased utilization of Loyola services by maintaining a customer service attitude that reflects the mission, vision and values of Loyola Medicine.
Ensures effective clerical operations for the service area and performs all job duties under
the highest customer service standards to exceed customer expectations.
Conveys a professional and positive image of Loyola Medicine during interactions with patients, families, physicians, staff
members and internal departments.
Essential Job Responsibilities:
1. Greeting patients entering the physician practice.
2. Answering office phones, making appointments.
3. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
4. Assists in checking out patients and assists them with referral processing and scheduling process
5. Collects co-pays and posts charges.
6. Charge entry and patient balance processing.
Minimum Education: Required:
Associates degree OR equivalent training acquired via work experience or education
Training in general administrative, business, healthcare or related field
Must be fluent in Spanish
Loyola Medicine Core Values
ReverenceWe honor the sacredness and dignity of every person.Commitment to Those Who are Poor
We stand with and serve those who are poor, especially those most vulnerable.Safety
We embrace a culture that prevents harm and nurtures a healing, safe environment for all.Justice
We foster right relationships to promote the common good, including sustainability of Earth.Stewardship
We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.Integrity
We are faithful to who we say we are.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.