Belfast, GBR
8 days ago
Service Reliability Engineer (Platform Operations)
About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. **Corporate Overview** Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity. Protection Starts with People. Proofpoint. **The Role** As a Platform Operations Service Reliability Engineer at Proofpoint you will be responsible for provisioning, maintaining, and scaling our production Platform services across multiple data centres. You will contribute to the architecture to improve scalability, service reliability, capacity, and performance. You will write automation code for provisioning and operating this infrastructure at massive scale. You will work with development and QA on building pipelines and automation for delivering and deploying production applications to this infrastructure. We are looking for passion, curiosity, attention to details, taking pride in one's work, taking ownership, and having ideas/opinions. If you’re the enthusiastic team player who cares about the infrastructure, remains calm in crisis, collaborates cross functionally, and easily writes code for automation we want to talk to you. **Your day-to-day** + You will bring additional public cloud expertise (AWS, Azure, etc.) and collaborate with various business units as we build and scale our hybrid public / private cloud environment + You'll be a primary owner (design, build, support the infrastructure) of our Puppet 6 infrastructure including requirements gathering, architecting and maintaining the core platform, growing and supporting it at scale + You'll be a major stakeholder in continuous security patching and hardening processes + You'll provide support and guidance for teams migrating from CentOS 7 to Alma 9 or Kubernetes + You'll provide additional support for other team initiatives, specifically as we migrate more services to Kubernetes **What you bring to the team** + Extensive experience in production operations + Proven, recent experience installing, configuring and deploying Linux based operating systems + Expertise in the relevant technologies (Centos/Alma, AWS, Azure, Kubernetes) in a large-production environment + Demonstrate knowledge of CI/CD process and framework to automate repeated workflows, such as building and updating base OS images + Experience with common infrastructure tools (Puppet, Ansible, LDAP, Nagios, Splunk, Artifactory, Infoblox, Jenkins, Spinnaker, or the like) + Ability to automate solutions for complex & repetitive problems and are passionate about solving hard problems using data-driven solutions + Take an Ops-centric approach to everything you build, ensuring availability, performance and security are core components + Act like an owner and strive to do work you're proud of, both technically and in your team interactions + Inspire other people to work with you, and you enjoy mentoring and coaching more junior engineers **Why Proofpoint** Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply. We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint \#LI-CB1 Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here https://www.proofpoint.com/us/company/careers . We can’t wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren’t just words—they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what’s next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you’re surrounded by people who inspire you—who share ideas, cheer you on, and genuinely want to see you succeed. That’s why we offer social circles, sponsored networks, and connection points across teams and time zones—to help you find your people, build your community, and thrive together. This isn’t just a job—it’s a mission to protect people and defend data in a world that never slows down. We’re building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable—because that’s what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support—designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we’re here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
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