Murrysville, PA, 15668, USA
15 hours ago
Service Program Manager
**Service Program Manager** You will be responsible for spearheading high-impact service programs, aligning resources and managing schedules to ensure projects are executed within scope and budget for the transformation of the Sleep & Respiratory Care North American service provider network. **Your role:** + Lead the delivery of high-impact service programs by aligning resources, managing schedules, and ensuring adherence to quality standards. Maintain scope and budget compliance while driving successful outcomes across multiple projects. + Develop detailed program and project plans, including timelines, milestones, and risk mitigation strategies. Ensure all plans align with organizational goals and incorporate robust communication frameworks for transparency. + Partner with senior leadership and stakeholders to define objectives, set priorities, and align projects with long-term organizational vision. Facilitate effective communication across teams to ensure engagement and clarity. + Evaluate project performance against KPIs, providing analysis and recommendations for course corrections. Champion process improvements and best practices to enhance efficiency and service delivery effectiveness. + Oversee integration of project deliverables into final program outcomes, ensuring intended benefits are realized. Manage team talent through selection, performance management, and career development to foster operational excellence. **You're the right fit if:** + You’ve acquired 5+ years of experience in project and program management, creating project dashboards and IT background. + Your skills include strong attention to detail and organizational skills, project scheduling, risk management and Lean, with practical experience implementing agile practices in project environments. + You have a Bachelor's Degree, required in Engineering, Business Administration, Management or equivalent field. PMP certification required. + You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. + You also have excellent communication skills, both verbal and written, with the ability to articulate complex ideas and technical concepts to non-technical audiences; ability to adapt to changing priorities, work under pressure, and thrive in a fast-paced, dynamic environment. **How we work together** We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an office role. **About Philips** We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. + Learn more about our business. + Discover our rich and exciting history. + Learn more about our purpose. + Learn more about our culture. **Philips Transparency Details** The pay range for this position in Murrysville, PA is $112,000 to $180,000. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. **Additional Information** US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits **will not** be provided for this position. For this position, you must reside in **or** within commuting distance to Murrysville, PA **.** \#LI-PH1 \#ConnectedCare It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws. As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Equal Employment and Opportunity Employer/Disabled/Veteran
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