At Ambius, interior landscaping is about far more than plants. We create inspiring environments that enhance wellbeing, lift productivity, and help people thrive at work. As the premier creator of ambience for businesses, our work transforms everyday spaces into vibrant, living environments.

Our Ambius team brings to life the stunning plant displays you see in hotel lobbies, shopping centres, offices, and restaurants from lush green walls to beautifully curated plant designs. We partner with organisations of all sizes to deliver interior and exterior landscaping solutions that positively impact people through the proven health benefits of plants.

Due to continued growth and expansion, we are excited to welcome an additional Service Planner to our dynamic Sydney-based team in a permanent, full-time role.

This is a fast-paced, hands-on opportunity where you will play a vital role in keeping our operations running smoothly. As a Service Planner, you’ll be at the heart of the business  coordinating field teams, optimising schedules, supporting customer outcomes and ensuring service excellence is delivered every day.

What you’ll be responsible for:Planning, organising, and scheduling regular field service activities across the Ambius teamEnsuring all Service Technician visits are scheduled within agreed timeframes and reporting variances to your Line ManagerCoordinating installations and jobs to meet divisional expectations and deadlinesResponding to customer service enquiries and complaints, arranging non-routine service calls where requiredManaging all service-related administration, documentation, and routing for entry into the Branch Contracts Computer SystemEnsuring technician daily routines and service activities are accurately recordedProducing operational and performance reports, including service status, job progress, technician productivity, customer history, and retentionMaintaining reporting spreadsheets within required timeframes
What we’re looking for:Excellent phone manner and customer focusStrong written and verbal communication skillsConfident computer skills and attention to detailAbility to provide clear instructions and coordinate multiple prioritiesStrong collaboration and teamwork skillsExcellent time management and organisational capabilityPrevious experience in a similar role or within a fast-paced office environment
Why join Ambius?

You’ll be part of a supportive, energetic, and collaborative team within a growing organisation that values initiative, development, and contribution. Every day brings variety, responsibility, and the opportunity to make a real impact.

As part of the recruitment process, successful candidates will be required to complete pre-employment medical and reference checks.

If you’re looking for a role where no two days are the same, and you enjoy being at the centre of a busy, high-performing team — we’d love to hear from you. Apply now!