Scott City, MO, 63780, USA
5 days ago
Service Manager - Scott City, MO
**IMMEDIATELY HIRING!!! – APPLY TODAY!!!** Goodyear and its Raben Tire company-owned outlets operate tire and auto service centers in 6 states. We are a team of highly motivated people dedicated to providing the best tire products, best prices and excellent service to our customers. We offer an employment package which includes competitive salary, and a full benefits package with medical, dental and vision insurance, vacation, and 401k. Further career opportunities available with experience and training to become a certified tire technician. **General Description:** As a Service Manager you will be responsible for managing the service department including the team and equipment at a Goodyear Commercial Tire & Service Center. You will also be responsible for assisting technicians in daily work routines and ensuring customer satisfaction. **Responsibilities will include but not be limited to** : + Assist Center Manager in achieving sales, units, and profited budgeted objectives. + Ensure proper service estimates are delivered to the customer. + Quote tire prices accurately, including trade-ins. + Complete work orders, PM checklists, and other paperwork effectively and efficiently. + Responsible for efficiently processing billing + Control and protect the assets of the company by maintaining awareness of inventory levels. + Provide "Service Excellence, Always" to meet the service goals of the location and needs of the customer. + Assist the Center Manager with hiring, training, and managing associates. + Train new and existing associates. + Communicate specific work assignments and responsibilities to associates. + Assist the Center Manager in ensuring proper staffing levels with qualified personnel. + Assist associates in technical areas as needed. + Facilitate effective communication throughout the center by working closely with the Center Manager. + Operate the Service Department as an accident free/safe workplace. + Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting **Basic Requirements:** + Minimum 2 years management experience + Prior commercial tire experience + Must be willing to work scheduled shifts including nights and weekends. + Must have a valid driver's license for the type of vehicle required for the position and be able to meet DOT driver qualification requirements. + Be at least 21 years of age. + No relocation is being offered for this position + Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future **Preferred Qualifications:** + High School or GED + Relevant commercial tire service and/or management experience. **Candidate Criteria:** + Strong oral and written communication ability. + Commitment to follow all safety procedures and work in a safe manner. + Must be able to work in a results-oriented, fast-paced environment as part of a team. + Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions.
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