**Additional Information** **Job Number** 25156360 **Job Category** Rooms & Guest Services Operations **Location** The Westin Dragonara Resort Malta, Dragonara Road, St. Julian's, Malta, Malta, STJ 3143VIEW ON MAP (https://www.google.com/maps?q=The%20Westin%20Dragonara%20Resort%20Malta%2C%20Dragonara%20Road%2C%20St.%20Julian%27s%2C%20Malta%2C%20Malta%2C%20STJ%203143) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** The main function of the Service Express Supervisor is to support the Service Express Manager with the supervision of the overall operation of the Service Express Department including the call centre, room service/in-room dining, the Business Centre, Door Attendants and telecommunications. The successful candidate will ensure that all incoming calls and requests are attended to in a way that exceeds guests’ expectations; whilst ensuring that all operational standards are met. S/he will also take personal responsibility for solving guests’ issues and opportunities. Requirements for this role: + Having an outgoing personality + Fluency in English and in other European languages + Having a minimum of one year work experience in a supervisory role; in food & beverage or in guest service areas + Availability to work different shifts including weekends and public holidays _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​team, and **become** the best version of you.