Job Description A customer is seeking an onsite Service Desk Technician to support a new customer. - Provide onsite technical support for hardware, software, and network issues, ensuring timely resolution and minimal disruption to business operations. - Install, configure, and maintain end-user devices (desktops, laptops, printers, mobile devices) and peripherals in InTune, SCCM, and Thin Client Platforms - Troubleshoot and resolve incidents related to operating systems, applications, and connectivity for supported platforms, including Windows, Linux, and network devices - Administer and manage user access for local systems, following established security and compliance protocols. - Unlock or reset passwords for users as needed, supporting day-to-day operational requirements. - Can pay $25-30/h We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - 3+ years of deskside support/ service desk experience - Experience providing onsite technical support for end-user devices, servers, and network equipment. - Strong understanding of IT support principles, tools, and best practices - Customer support experience