Davenport, Iowa, USA
62 days ago
Service Desk Support Analyst

Requirements:

Experience providing IT support to executive team members

Strong knowledge of computer systems, hardware, and software

Experience troubleshooting computer hardware and software issues

Ability to participate in off-hour call rotation and travel to remote sites as needed

Preferred Skills:

Experience with helpdesk ticketing systems

Familiarity with imaging computers to company standards

Knowledge of supporting IT in a manufacturing environment

Responsibilities:

Provide day-to-day IT support for executive team members with highest urgency

Support the IT needs of the manufacturing department

Troubleshoot and resolve hardware and software issues

Assess, document, and take ownership of technical support tickets; escalate when necessary

Perform daily checks of meeting rooms to ensure functionality and address any issues

Image and deploy computers to align with company standards



Pay Details: $30.00 to $35.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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