Service Delivery Specialist
IBM
**Introduction**
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**Your role and responsibilities**
1. Monitor suppliers to comply with IBM and client security policies
2. Audit suppliers' service desk and field support management, based on security guidelines
3. Monitor, support, and manage security alerts generated on applications and systems managed by software suppliers.
4. Establish operational procedures to be followed by providers under the physical and logical security standards that providers must meet for IT services on the desk and in-field support.
**Required technical and professional expertise**
1. Information security professional required.
2. Minimum one year of experience as a security officer.
3. ISO 27001 certification.
4. Communication skills.
**Preferred technical and professional experience**
1. Preferably with experience in the desktop market and IT field support
2. Preferably with English language skills
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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