Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane\u00AE\u00A0and\u00A0Thermo King, \u00A0sustainability is not just how we do business\u2014it is our business. \u00A0Do you dare to look at the world's challenges and see impactful possibilities? \u00A0Do you want to contribute to making a better future? \u00A0If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.\u00A0
We boldly go.
Where is the work:
On-Site (5 days)\u00A0
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What\u2019s in it for you: \u00A0
Trane Technologies is hiring for Service Coordinator role to join our Team in Auderghem, Belgium. In this role, you will play a vital part in ensuring customer satisfaction through planning and coordinating activities of operational resources and providing customized solutions to non-standard customer inquiries. The Service Coordinator is responsible for providing exceptional customer service and support. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational processes.
What you will do:\u00A0 \u00A0
Coordinate service resources, dispatch and assign team members to project.Schedule personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.Interact and communicate with all Project Managers and HVAC Service Technician Supervisor to assign/dispatch HVAC Technicians and subcontractors.Coordinate operations interaction with the Parts Department and Acquisition, as necessary.Maintain customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.Generate work orders, review project paperwork, forward project paperwork to Project Administrators, and generate various reports.What you will bring:
High school educationKnowledge of HVAC systems would be a bonusExcellent communication and organizational skillsAbility to plan and set prioritiesAbility to build long-term relationships with both customers and the teamProficiency in using customer service software, and MS Office Suite.Communicative level of EnglishWe offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.