The Neighborhood Living Program brings nearly 30 years of dedicated service to the unsheltered behavioral health population of Allegheny County, offering a wealth of experience and a deep commitment to supporting the community.

As a Service Coordinator, you’ll play a pivotal role in transforming the lives of individuals with serious mental health diagnoses. Your key responsibilities will include conducting assessments, developing service plans, coordinating care, making referrals, and re-evaluating clients to ensure their stability in relationships, housing, and employment. This dynamic role is deeply rooted in the Agency’s vision, mission, and core values, embracing mental health Recovery Principles and always championing a recovery-oriented approach.

This Monday-to-Friday, daylight role offers a flexible hybrid work model with minimal in-office visits. Most of your time will be spent engaging with clients in their homes or local spots, with occasional evening hours based on client availability. Administrative tasks can be done remotely from the comfort of your own home or at our office—whichever you prefer. After six months, enjoy even more flexibility with the option of four ten-hour shifts! We cover mileage and parking reimbursement to support you on the go!

This position is eligible for a sign-on bonus of up to $3,000!

Responsibilities:

Service Coordination: Advocate for access, ensure monthly contact, facilitate service planning.  Assessment & Evaluation: Assess strengths/needs, evaluate services, review cases.  Relationship Management: Build relationships with individuals/support networks, be primary resource for families.  Training & Development: Attend trainings fosters agency culture, coordinate mental health services. Community Engagement: Promote service planning, maintain resource catalog, encourage recovery/inclusion.  Record Keeping & Compliance: Keep accurate records, provide culturally competent services.  Direct Service: Spend 55%+ time on direct service, participate in on-call service.