Charlotte, North Carolina, USA
4 hours ago
Service Coordinator
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

JOB SUMMARY

Under moderate supervision, coordinate, track and update site surveys and construction project status for residential and commercial coax and fiber projects.


MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience.Support Construction in the permitting process, often as a subject matter expert, in the Permit Master role.Know the status of and report on permits for the supported area.Coordinate and track aging surveys.Ensure construction referrals are scheduled and completed timely.Respond, route and track requests and updates on construction projects for residential and commercial fiber and coax projects.Ensure construction management tools are updated with correct project status and current notes.Monitor and report on required pole transfer activity.Adhere to industry specific local, state, and federal regulations, as applicable.Know, understand and follow company policy.Perform other duties requested by supervisor.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand EnglishAbility to analyze and interpret dataAbility to work independentlyAbility to handle multiple projects and tasks within established timelinesAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formAbility to make decisions and solve problems while working under pressureAbility to prioritize and organize effectivelyAbility to reach with hands and arms, to bend, to talk and hear, and to read and use a computerAbility to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)Knowledge and ability to use the following office equipment computer, telephone, copier, fax, calculator, and staplerKnowledge of company products and services

Required Education

High School Diploma or equivalent work experienceContinuing education coursework in project administration or equivalent experience

Required Related Work Experience and Number of Years

Demonstrated communication skills - 2+Project Coordination - 2+Computer programs (i.e. Microsoft office) and other industry related software

PREFERRED QUALIFICATIONS

Preferred Education

Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)


TSV117 2026-77177 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


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Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: HQ452 Business Unit: Field Operations Zip Code: 28217

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
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