Description We are seeking a detail-oriented and customer-focused Service Coordinator to manage scheduling, communication, and operational support for service delivery teams. This role serves as the primary liaison between customers, technicians, and internal departments to ensure timely, efficient, and high-quality service execution. The ideal candidate is highly organized, thrives in a fast-paced environment, and excels at multitasking and problem-solving. Key Responsibilities + Coordinate and schedule service appointments, installations, maintenance, or support visits + Act as the main point of contact for customers regarding service timelines and updates + Dispatch and route technicians or service personnel efficiently + Monitor service workflows to ensure deadlines and service-level agreements (SLAs) are met + Prepare and maintain service documentation, work orders, and customer records + Communicate changes, delays, or issues promptly and professionally + Collaborate with operations, sales, billing, and technical teams to resolve service concerns + Track service metrics and assist with reporting and performance analysis + Support inventory, parts ordering, or equipment logistics as needed + Ensure compliance with company policies, safety standards, and regulatory requirements Requirements Skills & Competencies + Customer relationship management + Problem-solving and conflict resolution + Attention to detail and accuracy + Adaptability in dynamic environments + Team collaboration and cross-functional communication + Data entry and documentation control TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .