Manchester, NH, US
15 days ago
Service BDC Agent - Mercedes-Benz of Manchester
Welcome page Returning Candidate? Log back in! Service BDC Agent - Mercedes-Benz of Manchester Job Locations US-NH-Manchester Job ID 2025-34504 Category Sales Type Regular Full-Time Overview

Service Business Development Center (BDC) Agent
Mercedes-Benz of Manchester | A Group 1 Automotive Dealership

Mercedes-Benz of Manchester, part of the rapidly growing Group 1 Automotive family, is looking to add a Service Business Development Center (BDC) Agent to our Service Team.

What We Offer

Competitive compensation

Health, Dental, and Vision Insurance

Life and Disability Insurance

401(k) with company match

Paid vacation and holidays

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional, supportive work environment

Ongoing job training and advancement opportunities

Responsibilities and Duties

Efficient and accurate work in accordance with dealership and factory standards

Maintain an organized areaAnswering switchboard phonesSoft transferring incoming callsCommunicate directly with service advisors, and clients regarding the status of the service workGeneral computer tasksRespond to incoming client request emailsFollow up with clients after serviceFiling (Service Repair Orders, Parts Counter Tickets, Car Deal Files, and Hard Copies)Adhere to our values: Integrity, Transparency, Professionalism and TeamworkAppointment schedulingRegular attendance consistent with company attendance policyQualificationsAuto dealership Internet or Business Development Center (BDC) experience is a plus!Superior communication and customer service skillsSolid working knowledge of the InternetMaintaining a positive, can-do attitudeHigh School Diploma or equivalent

Pre-employment Requirements:
All applicants must successfully complete background checks, a motor vehicle record (MVR) check, and drug screening.

Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom.

If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. 

To learn more about our company, visit www.group1auto.com.

 

Group 1 Automotive is an Equal Opportunity Employer.

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