Dealership:L0029 Lithia Hyundai of Fresno Lithia Hyundai of FresnoService BDC Administrator/Customer Service Representative Are you a motivated, customer-focused professional with a passion for the automotive industry? Do you thrive in a fast-paced environment? If you are ready to ignite your career, we have an opportunity for you in our Service BDC department. The #1 Ranked Hyundai Dealer in Northern-California has an opening at Fresno Hyundai for a Service BDC/Customer Service Representative. Come be a part of something special and work for the #6 Ranked BEST Dealership to work for in the COUNTRY! What You Will Do: We are looking for individuals who love working with the public and can easily deliver an empathetic & compassionate approach. Candidates should possess strong written & verbal communication skills, love the thrill of being challenged to succeed, and enjoy working in a call center environment! This position requires individuals to be initiative-taking, persistent, and able to perform at a fast pace. We do not cold call. + Previous call center and/or customer service experience REQUIRED. + Strong customer service skills + Excellent verbal and written communication skills + Bi-Lingual Preferred. What We Are Looking For: + Strong communication skills and a friendly, professional attitude. + Previous experience in a BDC/Call Center, or customer service role (Automotive experience, a Plus). + Ability to multitask and work in a team-oriented environment. + Basic computer skills and familiarity with CRM software. We offer the best-in-class industry benefits: + Competitive pay + Medical, Dental and Vision Plans + Paid Holidays & PTO + Short and Long-Term Disability + Paid Life Insurance + 401(k) Retirement Plan + Employee Stock Purchase Plan + Lithia Learning Center + Vehicle Purchase Discounts + Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The CA-based HOURLY range for this full-time position is $16.50 to $20.00 plus benefits. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).