JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Service Attendant

Job Summary

Support warehouse and logistics operations in a manufacturing or industrial facility environment. This role involves material handling, inventory management, customer service, and safety compliance while maintaining accurate documentation and efficient workflow processes. The position requires operating material handling equipment and interfacing with both internal teams and external customers in a professional manner.

Key Responsibilities

Safety & Compliance

Complete Worker Safety Engagement process dailyMaintain and record all required safety and operational paperworkFollow all safety protocols and report any incidents or concernsConduct daily Workplace Organization (WPO) and cleaning of assigned work areas

Material Handling & Equipment Operation

Operate flatbed burden carrier and forklift throughout the facility safely and efficientlyUnload packages from delivery vehiclesMake in-plant deliveries and coordinate material pick-up for outbound shipmentsHandle materials in accordance with established procedures and safety guidelines

Inventory & Order Management

Review packing slips and packages to verify material counts and accuracyProcess transactions in SAP systemFill customer orders and verify balance on handCheck Point of Use (POU) areas for empty bins and coordinate returns to crib for replenishmentComplete supply runs and label runs as assignedReport any discrepancies to Supervisor for follow-up and correction

Customer & Team Interface

Interface professionally with plant customers and fellow team membersProvide excellent customer service while maintaining operational efficiencyCommunicate effectively regarding material availability, delivery schedules, and any issuesSupport collaborative work environment and team objectives

Administrative Duties

Maintain accurate records of all transactions and material movementsEnsure proper documentation of inventory activitiesComplete assigned administrative tasks in a timely and accurate mannerPerform other duties as assigned by SupervisorRequired Qualifications

Education

High school diploma or equivalent required

Skills & Abilities

Strong attention to detail and accuracy in record-keepingAbility to work independently and follow established proceduresBasic math skills for inventory counting and verificationProfessional communication skills for customer and team interactionsPhysical ability to lift, move, and handle materials safelyAbility to work in a fast-paced warehouse environmentBasic computer skills for system navigation and data entry

Physical Requirements

Ability to stand, walk, lift, and move materials for extended periodsCapability to operate material handling equipment safelyManual dexterity for handling packages and operating equipment controlsPreferred QualificationsExperience with logistics computer systems (SAP preferred)Forklift/high-low operator experience and certificationPrevious warehouse or distribution center experienceExperience in manufacturing or industrial environmentKnowledge of inventory management principlesCertification in material handling equipment operationWorking Conditions

This position operates in a warehouse/manufacturing facility environment with exposure to moving equipment, varying temperatures, and industrial operations. Must be able to work collaboratively in a team environment while maintaining focus on safety, accuracy, and customer service excellence.

Location:

On-site –Pontiac, MI

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.