Service Analyst

Job Description

As a Service Analyst, you will be responsible for overseeing the lifecycle of assets, specifically laptops—from procurement through deployment, maintenance, recovery, and secure disposal. This role ensures accurate tracking, compliance, and optimization of hardware resources across the organization.

ResponsibilitiesManage the end-to-end lifecycle of hardware assets including laptops, desktops, peripherals, and mobile devices.Coordinate procurement, deployment, maintenance, recovery, and disposal processes using platforms like ServiceNow.Maintain accurate asset records and ensure compliance with internal policies and external regulations.Conduct regular audits and generate cleanup reports to ensure data integrity.Support daily asset deployment and recovery activities.Track incidents and tasks such as RITMs and SCTASKs, and manage inventory levels.Collaborate with ITAM, EUC, and Service Desk teams to ensure smooth operations.Assist staff in understanding ITAM processes and tools.Promote internal best practices and ServiceNow learning initiatives.Interface with vendors for repairs, upgrades, and procurement.Collaborate with stakeholders to align asset strategies with business needs.Essential SkillsStrong analytical, organizational, and communication skills.Functional knowledge of Apple and Windows operating systems.Additional Skills & QualificationsProficiency in Microsoft Office.Ability to follow work instructions.Commitment to a 4-week assignment.Work Environment

This is an on-site role located at 701 Fee Fee Road, Maryland Heights, MO. The standard working hours are 8:00 AM to 5:00 PM, with a 1-hour lunch break. A laptop will be provided by the organization.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Maryland Heights,MO.

Application Deadline

This position is anticipated to close on Aug 26, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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