Dealership:L0825 Elk Grove Subaru

Elk Grove SubaruExperienced Service Advisor

Elk Grove Subaru is growing—and as part of the nationwide network of Lithia & Driveway, we offer the stability of a Fortune 500 company with the culture of a local dealership. We are seeking an Experienced Service Advisor who is passionate about customer service, thrives in a fast-paced environment, and is ready to elevate their career.

What You’ll Do

Greet customers promptly and professionally, building trust from the first interactionAccurately document customer concerns and translate them into repair ordersCommunicate recommended services and maintenance clearly and confidentlyProvide regular updates on repair status and timelinesCoordinate with technicians to ensure timely and quality work completionDeliver an exceptional customer experience that drives retention and CSI scores

What We’re Looking For

2+ years of Service Advisor experience (automotive dealership experience preferred)Strong knowledge of automotive systems and maintenance servicesProven ability to meet and exceed sales and customer satisfaction goalsExcellent communication and interpersonal skillsStrong organizational skills and attention to detailValid driver’s license and clean driving record

We offer the best-in-class industry benefits:

Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The Annual Estimated Earnings Range is $64,500.00 - $161,800.00.

This is a performance driven position, eligible for short/long term incentives as part of total compensation, which includes Commissions off Individual Sales, and Individual Gross Profit, and Bonuses based on Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours.

Actual pay may vary depending on experience, skills, job-related knowledge, and location.