Hyundai of New Port Richey
Helping satisfied customers drive away with a smile isn’t just what we do — it’s who we are.
At Hyundai of New Port Richey, we focus on earning customers for life, and our Service Advisors are at the center of that experience. If you’re customer-focused, enjoy a fast-paced dealership environment, and want a career with real growth opportunities, this could be the role for you.
Why Work for Hyundai of New Port Richey?
#1 volume Hyundai dealership for 12 years in a row
Newly renovated, state-of-the-art facility
Hyundai Board of Excellence Award winner
Industry-leading training and development programs
Opportunities for career advancement
Hyundai of New Port Richey is part of Lithia & Driveway, a Fortune 500 company (#124 – 2024) with over 400 dealerships across 28 states and 3 countries, making it the largest dealership group in the world. Lithia & Driveway offers unmatched opportunities to grow your career — whether your goals are short-term advancement or long-term leadership.
Lithia & Driveway is built on delivering honest value, earning customers for life, taking personal ownership, improving constantly, and having fun while doing it.
Requirements:
Greet customers and evaluate vehicle performance concerns, maintenance needs, and repair requests
Act as the primary liaison between customers and automotive technicians
Clearly communicate recommended services, repairs, and maintenance needs
Prepare accurate estimates for parts, labor, and services
Open, manage, and close repair orders (ROs) in the dealership service system
Obtain customer approvals and maintain proper documentation
Administer manufacturer warranty repairs when applicable
Keep customers informed on service status, completion times, service specials, and costs
Maintain accurate customer and vehicle service records
Deliver an exceptional customer service experience in a high-volume dealership environment
Qualifications:
Previous Service Advisor experience preferred, but not required
Prior automotive, dealership, or customer service experience is required
Automotive technician or mechanical experience a plus
Basic mechanical knowledge and understanding of vehicle systems
CDK Experience a plus!
Strong communication, organization, and customer service skills
Ability to multitask in a fast-paced automotive service department
Team-oriented mindset with a positive, professional attitude
Valid driver’s license and acceptable driving record
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.