Dealership:L0396 Hyundai of New Port Richey Hyundai of New Port Richey Helping satisfied customers drive away with a smile isn’t just what we do — it’s who we are.At Hyundai of New Port Richey, we focus on earning customers for life, and our Service Advisors are at the center of that experience. If you’re customer-focused, enjoy a fast-paced dealership environment, and want a career with real growth opportunities, this could be the role for you. Why Work for Hyundai of New Port Richey? + #1 volume Hyundai dealership for 12 years in a row + Newly renovated, state-of-the-art facility + Hyundai Board of Excellence Award winner + Industry-leading training and development programs + Opportunities for career advancement Hyundai of New Port Richey is part of Lithia & Driveway, a Fortune 500 company (#124 – 2024) with over 400 dealerships across 28 states and 3 countries, making it the largest dealership group in the world. Lithia & Driveway offers unmatched opportunities to grow your career — whether your goals are short-term advancement or long-term leadership. Lithia & Driveway is built on delivering honest value, earning customers for life, taking personal ownership, improving constantly, and having fun while doing it. Requirements: + Greet customers and evaluate vehicle performance concerns, maintenance needs, and repair requests + Act as the primary liaison between customers and automotive technicians + Clearly communicate recommended services, repairs, and maintenance needs + Prepare accurate estimates for parts, labor, and services + Open, manage, and close repair orders (ROs) in the dealership service system + Obtain customer approvals and maintain proper documentation + Administer manufacturer warranty repairs when applicable + Keep customers informed on service status, completion times, service specials, and costs + Maintain accurate customer and vehicle service records + Deliver an exceptional customer service experience in a high-volume dealership environment Qualifications: + Previous Service Advisor experience preferred, but not required + Prior automotive, dealership, or customer service experience is required + Automotive technician or mechanical experience a plus + Basic mechanical knowledge and understanding of vehicle systems + CDK Experience a plus! + Strong communication, organization, and customer service skills + Ability to multitask in a fast-paced automotive service department + Team-oriented mindset with a positive, professional attitude + Valid driver’s license and acceptable driving record We offer best in class industry benefits: + Competitive pay + Medical, Dental and Vision Plans + Paid Holidays & PTO + Short and Long-Term Disability + Paid Life Insurance + 401(k) Retirement Plan + Employee Stock Purchase Plan + Lithia Learning Center + Vehicle Purchase Discounts + Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.