Dealership:L0416 Suburban CDJR of Garden City Service Advisor Suburban CDJR of Garden City | Build Trust. Earn Loyalty. Drive Growth. At Suburban CDJR of Garden City, our goal is simple: deliver service our community can trust. As a Service Advisor, you become the key voice of our Service Department — guiding customers, translating technical information, and ensuring every driver feels confident about the care of their vehicle. Whether it’s a Jeep commuter, a family Pacifica, or a Ram that works as hard as its owner, your expertise helps keep our customers safe and their vehicles performing at their best. What You’ll Do + Greet every guest with genuine professionalism and a customer-first mindset + Identify and confirm vehicle concerns with clarity (no guesswork, just solutions) + Present maintenance and repair options based on inspection findings + Communicate clearly between customers and technicians + Provide transparent estimates that support our upfront pricing standards + Create accurate repair orders and follow proper intake & follow-up processes + Keep customers informed with timely updates throughout their service experience + Ensure customers understand the “what, why, and how much” before work begins + Finalize payment and deliver a confident, professional vehicle handoff You’re a Great Fit If You… + Communicate clearly and confidently with customers and technicians + Focus on solutions, not pressure — you help customers make informed decisions + Stay calm, organized, and strategic in a fast-moving environment + Show professionalism with a sincere desire to serve people well + Have basic computer/typing accuracy and can calculate pricing when needed + Love working on a team that values accountability, learning, and humility What Sets Our Store Apart - Community-focused, relationship-driven service-Growth-minded leadership that supports career development- A CDJR customer base that values expertise, honesty, and reliable guidance- A service team built on teamwork, trust, and results Here, your work has a real impact — on safety, transparency, and customer loyalty. Physical Elements of the Role + Periods of walking, standing, sitting, reaching, or operating customer vehicles + Ability to lift up to 50 lbs on occasion(Reasonable accommodations available) Why It Matters People don’t return simply because their vehicle needs service —they return because they trust who’s overseeing it.As a Service Advisor, you are that trust. Ready to become a trusted automotive partner in our community? Apply today and grow your career at Suburban CDJR of Garden City.