Responsibilities Operates telephone business equipment to relay incoming, outgoing, and interoffice calls.  Supplies general information to callers and records messages. Updates internal telephone lists. Interacts with customers to provide information in response to inquiries about products and services.  Files correspondence, invoices, receipts and other via online scanning system.  Locates and removes material from files when requested. Receives and distributes incoming mail to each department. Receives invoices for service processes, reconciles purchase orders and delivery tickets with invoices, and enters invoice numbers and purchase orders into service processes. Once approval is granted, processes copies for files and project folders, and submits to Accounting for payment. Provides direct assistance to Field Service Manager with customer inquiries, LWE requests, and any other items which need immediate assistance in the absence of Field Service Manager or Service Administrator Lead. Prepares new end of year (EOY) books, reports, folders and filing in preparation for new fiscal year.   Prepares weekly reports for all service processes as well as weekly invoices processed. Prepares all service processes for invoicing.  Retrieves all documentation for completed processes.  Drafts according to service intervention type and completes the invoicing procedure.  Mails all invoices to customers with proper backup.  Completes all warranty claims to the factory using the LISA II system. Uses word processor / computer to type reports, forms and other material from rough draft or corrected copy.  Operates keyboard to input and verify data before printing. Oversees the maintenance of quality standards through visual and mechanical inspection methods. Oversees the handling and disposing of hazardous wastes, such as toner, and similar material.  Day to day responsibilities will be directed and overseen by Service Administrator Lead. Competencies

Education and Experience: High school graduate or GED and at least two or three (2-3) years of experience in an administrative setting.  

Working Together – Works with others also across areas towards a common goal, actively contributing to achieve the best solutions for Liebherr. Talking and listening to each other – Expresses themselves respectfully, appropriately, and understandably to the target group. Gives others enough space to express their thoughts and ideas. Creates a common understanding to discuss various topics and issues. Being open for change and development – Is open and flexible to changes, accepts them and actively shapes them or helps to shape them. Has the drive to develop personally and professionally. Making competent decisions - Decides transparently, within a reasonable time and comprehensibly in their own area of responsibility and takes responsibility for the consequences of the decisions. Thinking and acting responsibly – Carries out activities in their own area of responsibility reliably and economically and actively advances them. Knows the effects of their own actions in the overall process and acts accordingly. Recognizes needs for action (on one’s own) initiative and responds to them appropriately. Our Offer

An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Donald Hart.

Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.

One Passion. Many Opportunities.

The company

In line with its international growth, Liebherr’s venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, Virginia, for its product line of hydraulic excavators. It was later converted into Liebherr’s manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for 12 product segments that are positioned across the United States.​​

Location

Liebherr USA Co.

7075 Bennington Street

77028 Houston, TX

United States (US)

Contact

Donald Hart

donald.hart@liebherr.com