Service Administrator
Lithia & Driveway
Dealership:L0806 Porsche Minneapolis
Porsche Minneapolis
Reliable. Motivated. Accountable. Do these words describe you? If so, apply to our Service Administrator position with us.Get your career in gear today!
Responsibilities:
+ Schedules appointments for service via telephone, e-mail and in person
+ Welcome clients when they arrive in the Service Area. Determine the nature of visit and escort the client to the appropriate department/area.
+ Inform and introduce the client to the Advisor and explain the nature of the visit. Maintain a consistent level of communication with Service Advisors in order to properly coordinate which advisor is available to meet with the next arriving client.
+ Provide information to appropriate store personnel regarding client needs and expectations to help ensure the entire team is prepared to provide the highest level of service to the client.
+ Provide administrative support to the staff when necessary.
+ Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturers warranty policies and procedures as outlined in appropriate manufacturers Warranty Policy and Procedure Manuals. Process warranty claims in a timely manner, as the repair orders are closed.
Qualifications:
+ Communication skills – communicate effectively with others
+ Time Management – ability to manage one’s own time
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