Matthews, NC, 28106, USA
5 days ago
Service Account Representative
Job Description Insight Global is seeking a Service Account Representative supporting one of the largest integrators out of Matthews/Charlotte, NC. This individual will be responsible for actively driving and managing the technology and evaluation stage of the sales process, working in conjunction with the Account Executive, as the technical advisor. They will advise the Sales Professional and Project Manager regarding products needed for installation. They will provide input, review and coordination of the preparation of shop drawings and wiring diagrams, based on project plans and specifications for completeness, showing location of devices, equipment, wiring, etc. and identifies cost effective solutions that meet customer requirements within the project schedule. As well as working with vendors to register project scopes to ensure the best pricing and product availability. Day-to-Day • Designs and documents installed solutions with moderate complexity according to project requirements. • Carries out in-depth analysis of plans, functional specifications, and site visits to determine and advise on overall project requirements. • Prepares estimates and quotes for each project utilizing estimation software tool. Assists with customer requests for information including the completion of RFIs and RFPs. • Proactively communicates with colleagues, vendors, consultants, and Authorities Having Jurisdiction (AHJ). • Understands requirements and collaborates with the sales team to articulate the value proposition of CTC products and services to customers. • Provides input, review, and coordination of the preparation of shop drawings and wiring diagrams, based on project plans and specifications for completeness, showing location of devices, equipment, wiring, etc. and identifies cost effective solutions that meet customer requirements within the project schedule. Work with vendors to register project scopes to ensure the best pricing and product availability. • Advises Sales Professional and Project Manager regarding products needed for installation, identifying any items which may have longer lead times. • May prepare and/or review formal submittal booklets, containing schematics, and technical literature as necessary to support each contract. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • College degree, trade school or equivalent experience • Minimum Experience: 1-3 years sales engineering, estimating or equivalent
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