Location: Johannesburg
As a Senior Warehouse Coordinator Inbound, you will support Stryker’s distribution operations by ensuring inbound warehouse activities are executed efficiently, accurately, and in compliance with quality and regulatory standards. You will play a key role in receiving, storing, and managing products while driving operational excellence and ensuring customers receive their orders on time and in full.
What You Will Do
Support the Department Manager in achieving divisional KPIs and operational objectives.
Coordinate operative workloads to ensure all daily activities and end-of-shift procedures are completed.
Act as a process expert by troubleshooting operational issues to ensure uninterrupted service delivery.
Take ownership of warehouse processes, ensuring competency and adherence to standards across all operatives.
Oversee production, non-production, and return-based activities, including receiving, put-away, inventory handling, and shipment preparation.
Ensure completion of trade compliance documentation for shipments between South Africa, Northern Ireland, and the EU, maintaining CHIEF reporting requirements.
Own warehouse quality measures, investigating and recording damaged goods, missing items, or incorrectly located stock.
Lead compliance, inventory, and quality-related activities to meet business and regulatory requirements, including Human Tissue handling where applicable.
Escalate discrepancies or operational challenges to the Department Manager when necessary.
Identify continuous improvement opportunities to increase efficiency and reduce operational costs.
Build strong working relationships with internal and external stakeholders at local and regional levels.
Promote a safe working environment and champion quality standards to ensure 100% accuracy in all activities.
Drive engagement aligned with Stryker’s culture and operational values.
Support additional operational needs in line with business requirements.
What You Will Need
Required:
Matric
NQF6 (Diploma or Degree)
Professional working proficiency in English
5–7 years of experience in warehousing or similar operational environments
Strong working knowledge of warehouse processes and ERP/WMS systems (e.g., JDE or similar)
Demonstrated proficiency in Microsoft Excel (including VLOOKUP, XLOOKUP, and advanced formulas)
Ability to apply sound judgment and make decisions in a fast-paced environment
Strong organizational, problem-solving, and process improvement skills
Commitment to safety, quality, and compliance standards
Preferred:
Tertiary education (College or University)
Experience supporting regulatory-controlled environments such as medical devices or healthcare logistics
Travel Percentage: None