Senior Vendor Manager, Consumables-Health & Wellness
Amazon.com
Amazon is looking for an experienced and entrepreneurial Senior Vendor Manager to join the Health & Wellness team! The responsibilities include driving growth by developing multi-year strategies, sustaining strategic relationships, managing negotiations and category profitability, developing marketing plans, and monitoring/reacting to industry trends. You will have full P&L responsibility for driving the top and bottom line of the P&L.
We are seeking a passionate customer and category advocate within Amazon, who is a seasoned business leader that thrives in a fast-paced, data-driven environment. The ideal candidate will be a self-starter with a broad skill set which demonstrates analytical horsepower, excellent business judgment, strong vendor management and negotiations skills, and the demonstrated ability to use creative thinking and innovation to solve complex problems. You will work with vendors of all sizes and must have the leadership presence and communication skills to represent Amazon at all levels of these organizations. You are flexible, action and results oriented, have strong analytical skills, and comfortable with working with computer databases and tools. You have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment.
Key job responsibilities
Customer Focus
• Evaluates products and services to continually drive quality of customer experience
• Aggregates and escalates industry trends; ensures team prioritizes customer obsession
• Identifies opportunities to differentiate our customer experience from the competition
Strategy
• Develops and implements action plans based on deep-dive analysis of product line metrics
• Provides recommendation on business opportunities and long-term strategy for multiple sub-categories
Vendor Management
• Expands current vendor selection and secures new brand selection
• Focuses on strategic holdout or challenging vendors to increase selection
• Drives strategic negotiations to deliver top- and bottom-line category growth
• Builds long-term relationships by creating value, opportunities for growth, customer acquisition, and brand-building for multiple vendors
• Increases vendor participation through deep knowledge of program opportunities
Business Operations
• Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple categories.
• Owns the Retail P&L for multiple categories; develops plans that drive revenue and margin improvement for the business
• Audits all elements of multiple category businesses
• Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts
• Creates long-term category solutions that automate or simplify category processes
• Works with internal technical, cross-category, and tech teams to drive multi-system process changes
About the team
Consumables is Amazon’s business group that is dedicated to consumer packaged goods. We are committed to creating shopping experiences that are helping change the way customers think about the things they purchase most frequently, including groceries, health and personal care, beauty items and baby products. We drive business growth and innovation related to the online sale of everything from dog food to diapers and razors to raisins. Our teams ensure vast product selection and create trusted, convenient shopping experiences.
We are seeking a passionate customer and category advocate within Amazon, who is a seasoned business leader that thrives in a fast-paced, data-driven environment. The ideal candidate will be a self-starter with a broad skill set which demonstrates analytical horsepower, excellent business judgment, strong vendor management and negotiations skills, and the demonstrated ability to use creative thinking and innovation to solve complex problems. You will work with vendors of all sizes and must have the leadership presence and communication skills to represent Amazon at all levels of these organizations. You are flexible, action and results oriented, have strong analytical skills, and comfortable with working with computer databases and tools. You have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment.
Key job responsibilities
Customer Focus
• Evaluates products and services to continually drive quality of customer experience
• Aggregates and escalates industry trends; ensures team prioritizes customer obsession
• Identifies opportunities to differentiate our customer experience from the competition
Strategy
• Develops and implements action plans based on deep-dive analysis of product line metrics
• Provides recommendation on business opportunities and long-term strategy for multiple sub-categories
Vendor Management
• Expands current vendor selection and secures new brand selection
• Focuses on strategic holdout or challenging vendors to increase selection
• Drives strategic negotiations to deliver top- and bottom-line category growth
• Builds long-term relationships by creating value, opportunities for growth, customer acquisition, and brand-building for multiple vendors
• Increases vendor participation through deep knowledge of program opportunities
Business Operations
• Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple categories.
• Owns the Retail P&L for multiple categories; develops plans that drive revenue and margin improvement for the business
• Audits all elements of multiple category businesses
• Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts
• Creates long-term category solutions that automate or simplify category processes
• Works with internal technical, cross-category, and tech teams to drive multi-system process changes
About the team
Consumables is Amazon’s business group that is dedicated to consumer packaged goods. We are committed to creating shopping experiences that are helping change the way customers think about the things they purchase most frequently, including groceries, health and personal care, beauty items and baby products. We drive business growth and innovation related to the online sale of everything from dog food to diapers and razors to raisins. Our teams ensure vast product selection and create trusted, convenient shopping experiences.
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