**Introduction** A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. **Your role and responsibilities** Responsibilities: · Drive end-to-end UX design from discovery through delivery. · Design AI experiences including conversation flows, agent affordances, explainability, and uncertainty handling. · Create clear information architecture, journey maps, and interaction models. · Produce wireframes and high-fidelity prototypes to communicate behavior and intent. · Contribute to and maintain design systems, tokens, and components. · Ensure accessibility compliance aligned with WCAG 2.1+. · Partner with engineering on design handoff and implementation support. · Use research and analytics to iterate and improve solutions. **Required technical and professional expertise** · 5+ years of experience in UX or product design. · Strong expertise in product design, UX for AI, and design systems. · Advanced proficiency in Figma and FigJam. · Proven research, synthesis, and problem-solving skills. · Experience designing responsive, complex applications. · Strong communication and cross-functional collaboration skills. · Ability to operate independently in senior-level design roles. **Preferred technical and professional experience** · Experience designing AI, copilot, or agent-based products. · Familiarity with prompt UX patterns such as grounding previews and source citations. · Experience with experimentation and data-informed design iteration. · Background working in large or enterprise-scale products. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.