The Amazon FinTech UX Design team is looking for a Senior UX Designer who will lead the Finance Technology vision of building a suite of tightly integrated products that work together to solve complex business needs, across multiple products from Accounting, Tax, Retail, Receivables, and Payables. The Senior UX Designer will have a passion for improving the customer experience and driving high-visibility programs that will impact products used by internal financial teams and millions of external users. We are looking for deep thinkers, innovators and technical entrepreneurial leaders to join our design org as we embark on building the next big idea!

The Senior UX Designer will be responsible for owning the development of user experiences that support upstream and downstream financial systems that are strategically created to scale. This role will be partnering with internal and external customers and always strive to work backwards from customer problems and needs. This role will work closely with other UX designers, UX researchers, product managers, and engineers to understand Finance narratives across all of Amazon’s business, worldwide.

Key job responsibilities
Financial expertise & experience is not necessary, but you should be an expert in working with highly abstracted, ambiguous requirements. In this role, you will:
• Own the end-to-end design of delightful customer experiences for multiple products
• Conduct user research to identify users’ needs and validate design and product directions
• Collect and analyze market analysis, customer feedback, user interviews, usability testing, and UX metrics analysis
• Use business requirements and research findings to help develop use cases and high-level requirements
• Partner with the Product team to represent customer needs in the requirements development process
• Design conceptual wireframes, high-fidelity mockups, information architecture diagrams, interaction specifications, and functional prototypes
• Present and defend design work to the customers, product teams, development teams, senior leadership, and other product stakeholders
• Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency
• Manage ambiguity, work independently and collaboratively, and switch rapidly between different projects in an agile environment

A day in the life
As a senior contributor, you'll drive innovation and customer-focused solutions while collaborating with product owners and engineers. You'll work with your design team to create best-in-class experiences and enhance our design framework. In this high-performing environment, you'll develop end-to-end workflows from concept to interactive prototypes, effectively communicating your vision to leadership. The role requires leading by example, building trust, and balancing immediate deliverables while contributing to long-term organizational goals.

About the team
You’ll join a growing team of UX practitioners who help each other develop and thrive. You will have autonomy and ownership while contributing to the supportive culture on the team. We gather often to collaborate, ask questions, and grow together, so bring your unique skills and experience and be prepared to share, learn, and grow with us.