JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

KEY TASK AND RESPONSIBILITIES:

Role responsibilities are varied, they include but are not limited to the following-

1. Ensuring end-to-end employee transport services management during the shift

2. Provide efficient, cost-effective, and compliant transport service to the client.

3. Ensure all the agreed deliverables and SLAs for employee transport delivery during the shift are duly met. Industry Benchmarks like - OTA, OTD, Seat Utilization etc., are duly met. The transport operations are 100% compliant.

4. Ensure that the technology adaptation by Drivers, Supervisors & the employees for the transport automation tool is within the agreed percentage. Flag any concerns immediately.

5. Monitor the Dashboard - report and address cases of speeding and other incidents to the appropriately, ensure records are maintained issue escalated as per the agreed protocols.

6. Address all transport related concerns raised during the shift swiftly, document the same through the ticketing system and ensure end to end closure.

7. Work with the drivers, vendor supervisor and have regular standing meetings with them to take a proactive stock of the situation. Conduct driver briefings to understand challenges, orient and refresh them on behavior, safety etc.,

8. Conduct sudden vehicle checks and document findings. Ensure driver and vehicle compliance during the shift.

9. Prepare daily, weekly, and monthly transport reports.

Experience & Education Graduate in any discipline, 3 – 5 years’ experience in Transport management. Experience in working on transport automation tools like – moveinsync, routematic, aaveg, safetrax etc., will be an added advantage.

· Willing to work in shifts to support 24/7 Operations.

· A customer-service orientation at the core

· Good written and oral communication skills.

· Always professional and with a positive attitude.

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.