Company Description

Minor Hotels is at the heart of the world’s most exciting cities, nestled on the world’s most beautiful beaches, and hidden within the most remote jungle retreats. Let us show you the world, from seamless city stays to exclusive safari lodges and luxury resorts on private islands.

Savour world-class dining at our collection of Wolseley restaurants, or sip cocktails with trendy socialites at SEEN. Embrace holistic wellness through revitalising therapies, or embark on the journey of a lifetime by train, luxury cruise or private jet.

Wherever your adventure takes you, we’re there. Discover the world with Minor Hotels.

Job Description

We are seeking an experienced and hands-on Senior Tester to join our Digital team and drive quality assurance across our global ecommerce platforms. The ideal candidate will take ownership of testing activities across our websites, CMS, Internet Booking Engine (IBE), mobile apps (iOS, Android, and China-specific builds), and integrated services such as payment gateways and loyalty systems.
This is a full-time, permanent role based in Bangkok, working with globally distributed teams in Brisbane, Madrid, and Bangkok. The successful candidate will champion user-centric testing and play a key role in ensuring flawless digital experiences for millions of travellers worldwide.

Key Responsibilities:
Test Planning & Execution

Own test plans for all user stories and features assigned via sprint backlogTest end-to-end booking flows and user journeys across CMS, booking engine, websites, payments and mobile appsValidate implementation quality before and after each monthly release cycle, including regression and smoke testsValidate and provide signoffs for core functionalities and newly released features in mobile app builds before production release, ensuring stability across platformsVerify app behavior across different OS versions, devices, and screen resolutions to ensure consistent user experienceConduct PVT (Production Validity Testing) and pre-UAT checks to minimize post-deployment risksEnsure proper test coverage for high-impact areas like booking, payment, and cross-device behaviorCarry out thorough security checks to find and fix issues that could let attackers misuse the system, such as entering harmful code, unauthorized access, or data leaks. Use trusted guidelines and tools to help keep the website and apps safe for all users.

Cross-Platform & Integration QA

Test across multiple platforms: desktop, mobile web, and native mobile apps (iOS, Android, Huawei/China)Validate 3rd-party service integrations (payment gateways, loyalty systems, analytics tools, etc.)

Automation & Tools

Contribute to and maintain test automation frameworks using tools like Selenium, Robot Framework, and PostmanRun API tests, load/performance tests, and utilize scanning tools to ensure scalability and reliabilityIdentify and implement opportunities for automated regression testing

Agile Participation

Actively participate in Agile ceremonies (sprint planning, standups, retrospectives, demos)Provide QA estimates, test scenarios, and risk assessments during planningCollaborate with Product Owners and Developers across time zones (Bangkok, Brisbane, Madrid)

Knowledge Management

Document test cases, scenarios, and QA processes in collaboration with the global digital teamSupport knowledge transfer from short-term QA vendors or outsourced staffDrive best practices for QA and help build scalable, repeatable testing processes

QualificationsMinimum 5 years of QA/testing experience in web and mobile applicationsStrong understanding of CMS platforms, ecommerce/booking engines, and SaaS architecture, Experience with Sitecore is a plus.Experience in Agile environments with Jira, Confluence, and Git-based workflowsHands-on experience with Selenium, Robot Framework, Postman, and load testing tools (e.g., JMeter)Knowledge of mobile testing for both iOS and Android (including APK/IPA builds, push notifications, and deep linking)Excellent problem-solving skills and ability to work under tight deadlinesStrong communication and documentation skills in EnglishComfortable working across global teams and multiple time zones

Nice to Have: 

Prior experience in ecommerce, hospitality, travel tech, or online booking platformsFamiliarity with testing in China-specific app ecosystems (e.g., Huawei App Gallery, WeChat integrations)ISTQB or equivalent QA certification