**Senior Quality Technician - 12 Month Contract** **Location:** Springhill Shift: **Day/** **Evening Shift (Rotating)** **What you will do** + BeaSubjectMatterExpertregardingAcceptableQuality Standardsfor products and processes. + EnsureRegulatorycomplianceinareatocGMP’sofallmedicaldeviceregulatory agencies (e.g. FDA and TUV) + RepresentQAasthefirstpointofcontactfordailylinesupportissues. + Troubleshootproductandprocessrelatedissuesandidentifiesrootcause. + Work with QE’s and product teams to identify areas for risk reduction and error proofing processes and work on implementation of these. + Drive Defectawareness training with product builders withtheassistanceof the manufacturing trainer. + MRB:Provideinputintothedispositionforanynon-conformingproductand identify appropriate corrective action with other support team members. + Performinternalqualityaudits. + TrendingandanalysisofkeyQualitymetrics. + ResponsibleforthetimelyanalysisofcustomercomplaintstoacceptableQuality Standards supporting Divisional and Operational goals and objectives. + Completeinvestigationandanalysisofcustomercomplaints. + Maintainsystemsforthereceiptandrecordingofcustomercomplaints + Assistinthepreparationofperiodicreports + Maintainbiohazardlaboratory + MaintainsystemsforCustomercomplaints + Allotherdutiesasassigned **What you will need:** + Requires a Certificate/Diploma in Science or related discipline. + Minimumof2years’experienceinaQArole. + KnowledgeofGMPregulatedenvironmentandexperienceinasimilarrolewould be an advantage. + Goodknowledgeofstatisticswouldalsobeanadvantage. + Can manage around obstacles and ambiguity. Experience/training in problem solving methodology. (Engineering Essentials TM) + Builds strong relationships by fostering open communications, respect and trust. Is diplomatic, tactful and leverages excellent interpersonal skills to help achieve outcomes. + Analytical & problem-solving skills, process improvement orientation, and the ability to handle multiple tasks in a fast-paced, results-oriented environment. + Builds strong customer engagement and credibility by delivering on expectations and commitments. \#IJ This role will be posted for a minimum of 3 days. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.