REQ4509 Senior Technician, Property Services (Open)

POSITION SUMMARY:

Provide customer services and technical supports in one or more of the operational areas. Handle guest and employees’ inquiries in a courteous and efficient manner. Report complaints or problems if no immediate solutions can be found. Assist in maintaining a high level of safety and security for guests and within the property.

PRIMARY RESPONSIBILITIES:

Carry out guestroom servicing/maintenance works according to the established schedule and high quality of finishing workOperate assigned machines/ equipment or 'Primary Plant' as to provide continuous and consistent utilities required for operationsHandle the verification, storage and utilization of all fuel deliveries to the premises as per the established policy and proceduresImmediately report to superiors for difficulties encountered in completing jobsMaintain and ensure all tools and equipment are in good order at all timesAssist in maintaining an effective quality, safety and environmental compliance programConduct adequate control of all hazardous substances, flammable materials, explosive, electrical, noises, radiation and manual handling risksAssure buildings and quality corrective action systems are maintained in a safe, clean and operationally effective conditionEnsure an adequate provision of first-aid and welfare facilities are provided at all designated locationsProject himself with his staffs as an efficient and professional member of the Property Services and Maintenance teamAdhere to all company policies and proceduresReport accidents, injuries and unsafe work conditions to superiors and relevant departmentsPerform other reasonable job duties as assigned by superiors from time to time

KEY PERFORMANCE INDICATORS:

N/A

                                                                                                                                       

QUALIFICATIONS:

Experience

2 - 3 years working experience in a hotel or in a similar capacity

                                                                                                                                           

Education

Secondary school certificate in Electrical, Building Services, Mechanical or other rated discipline, or equivalent professional training is preferredCandidates without any trade certificates but with solid experience will also be considered

Skills / Competencies

Able to read and communicate in Cantonese/Mandarin and able to speak English is preferredGood technical knowledge of various central plant, E&M systems and equipmentHolding of valid Macau Construction Industry Safety Card is an advantageHand-on and possess good problem solving skills and attending to detailsIndependent and able to work with minimal supervisionFrequently/Occasional ascending or descending ladders and/or ramps and ability to work in high rise siteAbility to work under pressure and meet deadlines

Advantageous Skills

N/A