Position: Senior Technical Sales Engineer
Location: Dadar, Mumbai
The Senior Technical Sales Engineer is responsible for providing advanced technical and commercial support throughout the sales process. This includes pre-sales consultation, tender participation, application engineering, project coordination, and post-sales engagement. The role demands a combination of engineering expertise and business acumen to develop tailored cooling and climate control solutions for mission-critical environments such as data centers, telecom, industrial, and healthcare sectors.
Key Responsibilities:
Technical Pre-Sales & Application Engineering
Understand client requirements and propose suitable technical solutions.
Provide technical support during client meetings, presentations, and pre-bid discussions.
Prepare and review tender documents, technical datasheets, and respond to RFQs/RFPs.
Create and submit bids, technical proposals, and quotations for HVAC or related systems.
Conduct site visits for feasibility studies, application engineering, and support during execution.
Sales Execution
Identify and pursue new business opportunities in the assigned territory.
Manage the complete sales cycle from lead generation to closure.
Build strong relationships with key decision-makers, consultants, and contractors.
Project & Order Coordination
Coordinate internally with factory and operations teams for order execution and dispatch.
Work with engineering teams to prepare submittals, drawings, and technical documentation.
Ensure project design and application engineering are aligned with client specifications.
*Support on-site technical resolutions in coordination with service/project teams.
Tendering & Contract Finalization
Assist in technical clarifications, compliance checks, and commercial negotiations.
Coordinate internally to finalize contracts and ensure smooth handover to operations.
Brand & Product Awareness
Participate in exhibitions, seminars, and training programs to improve market visibility.
Support marketing and PR efforts to enhance awareness of products and solutions.
Reporting & MIS
Maintain sales reports, pipeline status, and project updates for management.
Share data-driven insights and recommend process improvements.
Commercial & Collections
Ensure timely invoicing and follow up on collections as per agreed terms.
Address and resolve any technical or commercial issues that could impact revenue.
Product Development Support
Collaborate with product and engineering teams for new product launches and upgrades.
Provide feedback on product performance and market needs.
Key Skills & Competencies:
Strong technical knowledge in HVAC, mechanical, or electrical engineering.
Excellent communication, presentation, and negotiation abilities.
Experience with tenders, technical proposals, and commercial documentation.
Proficient in MS Office, CRM systems, and project management tools.
Knowledge of contract terms and project handling.
Strong customer orientation with a problem-solving approach.
Ability to work cross-functionally and independently.
Qualifications & Experience:
Bachelor’s degree in Mechanical/Electrical Engineering or a related field.
5–8 years of experience in technical sales and application engineering.
Exposure to tendering, project engineering, and product management.
Willingness to travel for client and project requirements.