Company Description

Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy. Find out more at www.depop.com 

Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.

If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to adjustments@depop.com. For any other non-disability related questions, please reach out to our Talent Partners.

Job Description

We are looking for a Senior Technical Programme Manager to work across a range of high priority, technically sophisticated workstreams in an environment of rapid, iterative experimentation. 

As part of an encouraging, lean and hardworking team of Technical Programme Managers, you will be driving cross-functional initiatives, working closely with our brilliant teams in Product, Engineering, Data, Finance, Legal, Marketing & CX  ensuring they are set up for success to deliver impact and that risk and friction is minimised. 

This is a fixed term role, with an exciting potential for broad scope and reach as you will be responsible for driving strategic programmes alongside teams and leadership from every part of the business.

Responsibilities

Project & Programme Management: 

Drive accountability and clarity of priorities across your workstreams to ensure the timely realisation of value by enabling strategic, data-driven, decision-making 

Take a user centric approach, ensuring your workstreams are set-up for success with the most appropriate reporting cadences, touchpoints, tools and approaches

Collaborate seamlessly and proactively across the company to identify and supervise timelines and dependencies, mitigate risks and issues and build clear lines of communication across teams

Strategy & Operations: 

Guide and support your workstreams through our lightweight quarterly and annual reflections and objective setting processes

Identify and iteratively improve our lean operational processes, tools and guardrails to enable Product & Engineering to efficiently collaborate, plan and deliver

Craft and share high quality communications that succinctly deliver key messages to broad audiences including senior executives

Help leadership align priorities across the organisation to build more significant impact and ensure clarity of focus for teams in your workstreams

Advancement of Depop’s agile/lean practises: 

Facilitate, mentor and share findings to empower teams to iteratively improve their ways of working and delivery 

Contribute to the Internal Ops Community of Practice where we share insights, reflections, approaches, and takeaways

Requirements

You have considerable technical programme management experience, with a consistent track record in leading sophisticated technical workstreams, ensuring alignment and resolving dependencies and conflicts swiftly and amicably 

You have excellent stakeholder management, influencing and relationship building skills, which you used to ensure visibility and collaboration across technical and functional boundaries

You have outstanding communication skills, and can tailor your message to suit your audience’s needs (who may or may not be technical), using emotional intelligence and active listening to read situations quickly

You’re adept at driving accountability, and have strong command skills, you’re not afraid to take exciting stances with senior partners 

Your user and business value driven, with hands on experience collaboratively scoping, kicking off and delivering programmes, articulating what success looks like, why it looks like that and how to measure it

You are adept at working in ambiguity and can identify, surface and resolve risks and uncertainty

You’re highly organised and proactive and able to use your understanding of agile/lean tools and techniques to problem-solve and optimise cross-functional systems and processes

Approachable with sophisticated skills in facilitation, mentor and mediation, you’ll have a highly developed ability for working with others and crafting the space for strategic and timely decision-making

You have a growth mindset and actively seek and give feedback as well as ways to share findings with your peers

You have high technical and product literacy, you’re able to keep up with technical discussions in support of the overall project outcomes

Nice to have

Experience working in a fast paced, product scale up environment or as a consultant 

You’re an entrepreneurial thinker, with an instinct for spotting opportunities and alignments 

Additional Information

Health + Mental Wellbeing

PMI and cash plan healthcare access with Bupa

Subsidised counselling and coaching with Self Space

Cycle to Work scheme with options from Evans or the Green Commute Initiative

Employee Assistance Programme (EAP) for 24/7 confidential support

Mental Health First Aiders across the business for support and signposting

Work/Life Balance:

25 days annual leave with option to carry over up to 5 days

1 company-wide day off per quarter

Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant

All offices are dog-friendly

Ability to work abroad for 4 weeks per year in UK tax treaty countries

Family Life:

18 weeks of paid parental leave for full-time regular employees

IVF leave, shared parental leave, and paid emergency parent/carer leave

Learn + Grow:

Development discussions to support continuous learning and professional growth.

Upskilling our employees with company wide training workshops, materials and resources

Your Future:

Life Insurance (financial compensation of 3x your salary)

Pension matching up to 6% of full base salary with Aviva