**Overview** Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Intuit’s strategy to deliver ‘done-for-you’ experiences with a gateway to human expertise. The Tech Strategic Programs team (also known as the Office of the CTO) supports this strategy by transforming and driving how our 8000+ person Technology ecosystem operates to accelerate outcomes for our customers. This high-performing team focuses on strategic planning, the operating rhythm, executive narratives, portfolio insights and strategic programs that elevate the Technology ecosystem as a high-performing organization. We are looking for a strategic and organized problem solver with a passion for innovation and data-driven optimization. You will be part of a team working alongside senior leaders to drive strategic planning, operating rhythms, executive reviews, portfolio insights and C-level content, and manage special technology projects critical to Intuit’s long term growth plans. **What you'll bring** Strategic Problem Solving + Experience in using structured approaches to simplify complex problems and develop data-backed solutions, combining creativity with a keen business sense + Ability to generate innovative insights, ideas, and opportunities that help advance the business. Operational Excellence + Ability to understand strategy, business, and operational performance to improve operations in a way that delivers better customer experiences or efficiencies + Experience with using AI to automate and streamline operations + Ability to navigate between the big picture and execution details simultaneously + Passion for excellence and the desire to have a significant impact on the company Ownership and Influence + Ability to develop a clear point-of-view and influence managers and leaders to drive service adoption + Ownership mindset with an ability to convert plans into actions, drive projects to completion, and sweat the details to deliver the outcome + Self-motivation and willingness to address issues proactively within teams Change leadership + Experience with developing change management plans and build trust across a highly cross-functional organization (peers, working teams, and managers) to accelerate outcomes + Well-rounded interpersonal skill set with the capacity to build strong, trusted relationships across a team to achieve a shared goal + Strong communications (written/verbal), presentation, and facilitation skills Domain Expertise: + Demonstrated success in different technology domains to obtain the context required to drive op mechs and initiatives + Experience with use of AI tools to streamline processes, and drive velocity + Experience with transforming processes and op mechs for a large technology organization + 5+ years experience in business operations, program management, product management, or consulting, ideally in the technology domain + A broad understanding of technology and software development, either through a Bachelor's degree in Management Information Systems, Computer Science, Engineering, or related fields, or through equivalent practical experience. **How you will lead** + Drive and continuously evolve how we measure and track Tech Operating Rhythm op mechs to unlock data driven insights into the health of the Tech Operating Rhythm + Reduce friction in how we run the Tech Operating Rhythm by using AI and automation to streamline jobs to be done + Partner with Tech Strategic Programs team members to design and execute experiments to transform processes and op mechs + Take E2E ownership of driving specific initiatives for the Tech Strategic team in service of one or more components of the Tech Operating Rhythm + Support definition and execution of nascent and/or ambiguous programs EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.