**Now Brewing – Sr. Technical Product Manager, Retail Systems #tobeapartner**   From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. This position contributes to Starbucks’ success by owning the technical strategy, usability, and performance of integrations with web and mobile connecting to our retail technologies for our Starbucks Licensees Coffeehouses. As part of our digital product organization, we design, build, and evolve a connected ecosystem that elevates the Starbucks brand and strengthens our business by amplifying human connection, deepening relationships, and creating meaningful digital experiences. The Senior Technical Product Manager combines strong technical acumen with a passion for solving customer and partner needs through elegant, intuitive solutions. This role is accountable for defining product vision, translating business goals into actionable roadmaps, collaborating with engineering and design teams, and delivering experiences that are simple, scalable, and delightful to use. _As a Sr. Technical Product Manager, you will …_ + Own and lead the technology roadmap enabling seamless integration between Starbucks’ internal automation systems, platforms and solutions we provide to licensees and customers + Serve as subject matter expert for system integrations, communicating with developers and business leaders to guide decisions and set direction for our online and retail solutions + Support on call rotation with team including 24x7 support & overnight for launching new promotions, products and support to licensees + Travel to Licensee and installation less then 5 times per year “as needed” + Performs validation of features against customer and business goals and acceptance criteria and works with engineering to define technical solutions for experiment definition and troubleshooting. + Manages product planning and development through day-to-day collaboration and decision making with a cross functional team including architects, developers, designers and business or subject matter representatives + Translates customer experience into technical requirements and product solutions + Drives technical solutions for large features/technically complex features independently. + Is technically adept on end-to-end system architecture + Creates data flows and functional and technical specifications as needed + Responsible for defining the acceptance criteria of a product feature + Responsible for documentation of requirements, and acceptance criteria per process, provides guidance to others in working team + Works with producers, engineering, and QA to align on feature sizing and delivery planning + Ensures engineering team has needed information on endpoints, inputs and outputs + Determines technical feasibility, dependencies, and constraints of features with support from neighboring technology teams as needed. + Identifies technical tradeoffs, escalates risks, and manages mitigation in collaboration with neighbor ST teams to define product performance and effectiveness metrics that measure and benchmark product success. + Monitors feature performance to find opportunities to address continuous improvement. + Drives optimization and process improvements between product, design, and development teams + Stays abreast of new technology capabilities and leverages knowledge in contributing to product solutions. + Works with product managers to scope and prioritize upcoming projects into the roadmap **_We’d love to hear from people with:_** + Bachelor’s degree or equivalent experience in a related field + Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (5+ years) + Demonstrated ability to work with design and engineering to deliver customer facing features (5+ years) + Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (5+ years) + Industry experience in a technological environment with a record of successfully delivering complex products (7+ years) _Preferred Qualifications_ + 7+ years of industry experience in a technological environment with a record of successfully delivering complex products + Recent experience in building applications for web and/or mobile + Ability to read and understand programming languages + Strong verbal and written communications skills, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities + Prior programming experience a plus + Hands on experience in developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment + Detail- and results-oriented, able to analyze data to justify product decisions and apply key learnings. + Ability to thoroughly understand complex business and technical issues and influence decision making + Ability to plan for and review technical programming specifications + Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities + Strong verbal and written communications skills + Consistently uses communications skills to influence outcomes + Ability to influence others without authority to get things done in a timely fashion + Ability to balance multiple priorities and meet deadlines + Strong knowledge of agile development practices, methodologies, and tools + Technical knowledge in web and mobile applications preferred As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com (file:///C:/Users/rofunk/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/EHRXPAYM/starbucksbenefits.com) . *If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. **Join us and inspire with every cup. Apply today!** _Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law._ _Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._ _Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ _applicantaccommodation@starbucks.com_ _or 1(888) 611-2258._