**Job Description:** Job Summary This role performs key assignments ensuring the success of our pharmacy IT operations by, optimizing system performance, and driving process improvements. This role requires a mix of hands-on technical expertise, leadership, and project management skills. This role will focus on mentorship, automation, security, and system reliability, ensuring seamless IT services. Job Responsibilities + Performs and implements daily operational activities supporting infrastructure technology. This work may include responsibilities to operate, scale, tune and troubleshoot in-house systems, application infrastructure and/or other systems. + Identify and coordinate necessary and efficient fixes to ensure continuous operation. Installs, adjusts and enhances systems and associated infrastructure to provide required availability, latency, scalability and efficiency. + Identify, implement and deploy internal tools and scripts. + Conducts software and/or system performance analysis and tuning, service capacity planning and demand forecasting. + Influences standards and methods for operating services and systems. + Interacts with internal and external peers and managers to exchange complex information related to areas of specialization. + Anticipates and prevents problems and roadblocks before they occur. + Demonstrates professional competence in infrastructure applications and develops subject matter expertise where applicable. + Mentors less experienced members of the team including interns and junior team members. + Works cross-functionally to accomplish projects and implement resolutions. Interacts with internal and external peers and managers to exchange complex information related to areas of specialization. + Proactively monitor system performance, identify bottlenecks, and optimize configurations. + Foster a culture of continuous learning and process improvement within the IT team. + Work with IT leadership to align team objectives with overall business goals. + Identify and implement automation for access reviews, provisioning, and IT workflows ensuring minimal business and patient impact. + Collaborate with Security Operations and Compliance teams to analyze and mitigate security risks. + Establish and maintain standard operating procedures (SOPs), technical documentation, and IT policies. + Ability to work with remote teams and independently manage responsibilities with minimal supervision. + Strong problem-solving and communication skills and the ability to manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines in a fast-paced environment. **Job ID:** 1568931BR **Title:** Senior Systems Engineer I **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Information Technology **Full Store Address:** 102 WILMOT RD,DEERFIELD,IL 60015 **Full District Office Address:** 102 WILMOT RD,DEERFIELD,IL,60015-05104-01102-2 **External Basic Qualifications:** + Bachelor's degree and at least 2 years of experience in a technical role OR High school Diploma / GED and at least 5 years of experience in a technical role. + Experience in Technology infrastructure, such as Infrastructure, Systems, Databases, or similar + Experience configuring/administrating moderately complex technical solutions + Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors. + Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. + Willing to travel up to/at least 10% of the time for business purposes (within state and out of state). **Preferred Qualifications:** + Bachelor's degree in Computer Science, Information Technology, Mathematics + Experience identifying operational issues and recommending and implementing strategies to resolve problems. + Experience with programming languages, such as__________________. + Knowledge of IT technologies, such as ________________________ We will consider employment of qualified applicants with arrest and conviction records. **Shift:** **Store:**