The Senior Systems Engineer (Artificial Intelligence) is responsible for the advanced administration, security, and monitoring of Acosta’s enterprise server environment. This role ensures system reliability through proactive analysis, automation, and AI-enhanced monitoring. The incumbent provides T2 and T3 support, mentors junior team members, and collaborates with cross-functional teams to support business-critical applications and infrastructure. The role also supports Acosta’s AI initiatives by enabling infrastructure readiness for AI workloads and integrating intelligent automation tools.

To support critical business operations and technology deployments, after-hours availability—including nights and weekends—may occasionally be required, particularly during incident response, system upgrades, or maintenance windows. Occasional travel may also be necessary to support teams and initiatives across the United States, United Kingdom, and Canada, ensuring alignment and continuity across global operations.

This is a hybrid role based in our office environment in either Jacksonville, FL; Lewisville, TX; St Louis, MO; Rogers,AR; or Mississauga/Toronto, ON. Candidates will be expected to work as much as 3 days per week onsite depending on proximity to corporate hubs.