Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Position: Senior Supervisor with French, Strategic Buying Services** + EMEA region + Work 9-18 Romania Time + Full remote **RESPONSIBILITIES:** + Manageday-to-dayresponsibilities for a team ( 20+) and provideoperational support (Procurement services) . + Ensure the service levels meet the clients requirement, contracted SLA + Manage HR topics + Build and maintain relationship with Client, attend and conduct regular meetings with client. + Handle client communication and escalations. + Mentoring and training team members; conducting performance appraisals and preparing improvement plans. + Being a key person in standardization, automation and continuous process improvement. + Leading/ participating in the improvement projects for the operational area. + Implementing best practices across the team.  + Assist in recruiting and onboarding team members, setting goals, delegating tasks, monitoring work progress. + Develop team members, encourage learning programs to team members. + Report directly to Operations Manager **REQUIREMENTS:** + Fluent French and English both written and oral + Experience in People Management min 2 years + Experience in Procurement domain min 3 years + Experience in BPO company is a plus + Experience in managing bigger Teams: 15 < people Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt\_adaaa\_accommodation\_pol.pdf) .