Job description / Role Job Type
Full Time Job Location
Egypt Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
IT - Software & Web Development Company Industry
Telecoms About the role

Purpose of the job:
Responsible to provide the necessary services, ensuring the highest level of customer service, advocacy, and support for over 10,000 staff and outsource in several locations and distributed infrastructure including all Mobinil outlets.
Developing and enhancing the IT infrastructure systems.
Administrating and maintaining information technology systems of all the Intel-based platform servers.
Providing IT operations functions to office productivity tools for the organization's standard hardware and software solutions.

Duties and responsibilities: Perform system administration, including server/application installations, patch management, and Windows troubleshooting. Provide advanced support for system hardware, software, and technical issue resolution. Ensure high availability and optimal performance of mission-critical enterprise systems. Administer and manage Active Directory (AD), Certificate Authority (CA), Microsoft Identity Manager (MIM). Maintain and secure SQL databases, ensuring performance, security, and availability. Configure and manage Microsoft Exchange Server 2016 and 2019. Support and maintain Citrix environment. Administer System Center Configuration Manager (SCCM) for software deployment, patching, and endpoint management. Monitor and troubleshoot infrastructure health using System Center Operations Manager (SCOM). Manage Forcepoint V10000 for secure gateway access and reporting. Administer and manage Kaspersky Endpoint Security, ensuring protection against malware, ransomware, and cyber threats. Implement security best practices in infrastructure systems. Provide on-call support for critical system issues. Maintain comprehensive documentation of system infrastructure, configurations, and topologies. Generate reports on system performance, availability, and security compliance. Job specification Education and experience Bachelor's degree in Computer Engineering. Minimum 5 to 7 years of experience in system administration, infrastructure management, and IT operations. At least 5 years of hands-on experience in a senior system administration role, managing enterprise IT environments, servers, and cloud-based infrastructure. Proven experience in system security, networking, and disaster recovery planning. Strong expertise in automation, scripting, and monitoring tools to improve system efficiency and reliability. Experience leading technical projects and collaborating with cross-functional teams. Previous involvement in system migrations, upgrades, and high-availability solutions. Skills and abilities Problem-solving capabilities Very good analytical skills Planning and organizational skills Ability to work under pressure About the Company

Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.

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