The opportunity

Delaware North Sportservice is searching for a full-time Senior Suites Supervisor to join our team at EverBank Stadium in Jacksonville, Florida. As a Senior Suites Supervisor, you will lead a team, ensuring our suites and cabanas locations are clean, stocked, and ready for game day. You'll experience the game day excitement, learn and grow your leadership skills, and be part of a team committed to creating moments that last.

Pay $23.00 - $25.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly payEmployee assistance program Training and development opportunitiesEmployee discountsFlexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?Supervises and coordinates team members, including training on company and departmental standards, and provides constructive feedback as neededAnalyzes and resolves problems with team members, guests, and the operation with the assistance of the Suites ManagerLearns and is comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests’ questionsMaintains clean, organized, stocked, and safe areas.  Immediately reports any low inventory and safety, and maintenance issues to the Suites ManagerCompletes and assists staff with opening and closing duties as outlined according to departmental standardsPerform other duties as assigned

More about youA minimum of 2 years of supervisory experience in a front-of-house restaurant or food service position, in a high-volume environment, is requiredA minimum of 2 years of operations experience in a sporting facility, hotel and convention space, or high-volume restaurant is requiredPrevious experience with a point-of-sale (POS) system requiredExcellent guest service skillsStrong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan aheadAbility to work accurately, efficiently, and courteously in a high-pressure environmentGood leadership and training skills; ability to teach others as well as delegate tasksBasic math skills; ability to accurately account for cash and inventoryNo college degree required

Physical requirementsAbility to lift to 40 pounds for set-up, service, and clean up of the suiteAbility to stand and walk for the entire length of the shift, including walking up and down stairs and lifting as needed

Shift details

Days
Evenings
Holidays
Weekends
Events

Who we are

Delaware North operates concessions and premium dining at EverBank Stadium since dating back to 2016. The 67,164-seat venue is home to the NFL's Jacksonville Jaguars. We're known for offering imaginative food and beverage items that celebrate the team including teal-colored buns and ice cream.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.