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The number 1 Top Employer in South Africa. 
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Role Purpose/Business Unit: To design and implement assurance mechanism based on the understanding of the data, business rules and integration architecture of the various systems primarily the systems that support the Digital acceleration strategy that impacts the billing and reporting environmentTo perform business analysis by assessing user requirements in terms of feasibility, impact and cost, thereby compiling accurate documents and ensuring stakeholder approval. To provide support within the system development lifecycle of a project/initiative that could vary from providing subject-matter expertise; testing resources; post-deployment support; and/or being business/technical liaisons.Your responsibilities will include: Consistent management of various control points, to ensure that they are effectively implemented, executed and operational within the different VFS business structures. Monitor & Act on alarms generated in VFS controls and out of threshold margins.  Perform control of all VFS revenue streams to guarantee timely, complete and correct charging of the services provided (reconciliations related to various billing platforms, switch data, and customer databases). Perform data analysis of VFS Revenue Assurance controls, quantify and communicate the impact/risk of issues. Validate accuracy and completeness of data from all source systems, control execution as per the agreed schedule and identify exceptions, issues and incidents. Perform root cause analysis of identified issues to find out the exact cause of mismatch and drive resolution cross-functionally within the business. Ensure cross-departmental co-ordination of VFS activities and prompt escalation of incidents Analyse and follow up on VFS assurance incidents until resolution as well as definition of measures to prevent occurrence of such error scenarios in the future. Monitor all VFS revenue streams and identify weak process areas that may lead to leakage and propose revenue maximization strategies. Prepare presentation material denoting trending, key indicators and performance that have impact on revenue leakages. Manage reporting to Customer stakeholders and Management. Ensure that VFS billing & reporting are accurately by executing assurance mechanismEnsure that the Billing & Reporting Processes on time and ensure that they are executed 100% through assurance mechanismTo strive for continual process improvements on all assurance and reporting activities within the departmentsEnsure that system wide reconciliations and assurance checks are carried out accurately and timelyTo execute assurance mechanism based on the understanding of the data, business rules and integration architecture of the various systems primarily the systems that support the Digital acceleration strategy that impacts the billing and reporting environmentFuture-Feature mindset. Drive towards automation and simplification of processes and procedures.The ideal candidate for this role will have:

 

Matric or Equivalent (Essential)A 3-year tertiary qualification minimum NQF Level 5 majoring in IT Systems/Data Analysis/Finance/Business (essential).Certification/Diploma  of Competency in Business Analysis  (advantage) Problem solving and analytical skillsPlanning and organisingInterpersonal and communication skillsNumeracyAudit processesInventory and reconciliations and controlCommunication  Interpersonal  Technical SQL writing skillsProblem-solving & analytical  Presentation  Facilitation  NegotiationTime managementCore competencies, knowledge, and experience: AnalysingCreating and InnovatingWriting and ReportingApplying Expertise and TechnologyRelating and NetworkingPlanning and OrganisingPersuading and InfluencingPresenting and Communicating InformationAdhering to Principles and ValuesWorking with PeopleAchieving Personal Work Goals and ObjectivesDeciding and Initiating ActionAdapting and Responding to ChangeDelivering Results and Meeting Customer ExpectationsCoping with Pressures and Setbacks 5+ years Operations Management in Mobile Money 3–5 years experience in Billing Assurance/reconciliations or similar environment Minimum 3 years experience in information analysis and reporting for assurance (essential)Minimum 3 years experience in a design and development role (essential)Auditing experience (desirable)Advanced SQL (desirable) Programming (desirable)At least 5 years experience and knowledge of the Telecommunications industry (preferred)At least 3 years experience in Data and Information Analysis and reporting for integrity assurance purposes (desirable).At least 3 years experience in controls management in a systems application environment for reporting purposes (desirable).We make an impact by offering:

 

Enticing incentive programs and competitive benefit packagesRetirement funds, risk benefits, and medical aid benefitsCell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

 

Closing date for Applications: 31 July 2025 

 

The base location for this role is Midrand, Vodacom Campus 

 

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.