Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Management

Senior Specialist, Marketing Services Product North America
Overview

The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides payments-focused consulting, marketing, loyalty and analytics to financial institutions, Fintechs, and merchants globally.
•\tDo you want to be part of a collaborative environment?
•\tDo you get energy from developing multi-channel marketing campaigns and seeing them in the market?
•\tAre you excited about helping our clients grow their business with new digital products and solutions?
•\tDo you have experience with strategy planning end-to-end multi-channel marketing campaigns?
•\tCan you leverage consumer and behavioral data to design the best communication strategy?

Role
The Marketing Services team within Services is looking for a Senior Specialist to support the Marketing Services product suite designed for North America. This position works heavily with the Product lead for North America alongside various internal and external resources (Sales, Product Marketing, global teams, etc). The position would be responsible for the following:
•\tSupport in decision making on vendor and partners to onboard in supporting the Marketing Services product development and growth for Mastercard
•\tManage the internal product approval (Studio) & vendor onboarding process including gaining stakeholder agreements and maintaining proper documentation protocols
•\tSupport structuring pilots for new or improved product launches including working cross-functionally on operational details and documenting playbooks
•\tLead current vendor and various hygiene elements such as agreement renewals and Data Privacy asks
•\tManage main on-going business lines such as our aggregator websites (Find-A-Card) & pipelines for key growth focus areas Priceless initiatives, Checking Account acquisition, etc.
•\tSupports by informing on competitive offerings to compile a client facing narrative on our areas of differentiation
•\tHigh attention to detail and proven ability to manage multiple, competing priorities simultaneously
•\tProven ability to think strategically and provide feedback in a timely manner
•\tDevelops day-to-day working relationships with internal and external stakeholders
•\tProvides support in the development of new services or solutions by conducting desktop research and assisting with the assembly of market assessments
•\tContributes effectively to proposal preparation when requested
•\tIdentifies client challenges and brings ideas on opportunities to leverage MC capabilities to the attention of senior MC staff

All About You
•\tPrior experience (at least 4 years of experience) in any of the following job roles are pluses but not required: Marketing, Product Management
•\tExperience in banking, payments, and/or financial services preferred
•\tPreference for digital campaign experience preferred (any of: Social, SMS, Content, Email); direct mail and other channels strongly desired
•\tAnalytically curious to uncover data driven insights
•\tHigh attention to detail and proven ability to manage multiple, competing priorities simultaneously
•\tStrong Business Acumen and Entrepreneurial Mindset
•\tA creative, can-do energy as well as comfort with an agile responsibility mix
•\tStrong communication and presentation skills
•\tHighly flexible to support as key Mastercard initiatives evolve
•\tExcellent verbal and written communication skills
•\tStrong attention to detail
•\tThorough knowledge of Microsoft Office suite
•\tComfortable with travel (no more than 10% expected)
•\tBA required

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

Purchase, New York: $114,000 - $182,000 USD

Boston, Massachusetts: $114,000 - $182,000 USD