JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are looking for an Intelligent Automation Professional for our JBS Business, as part of our Global Business Excellence and Transformation team. The core role responsibilities and delivered outcomes are helping us build out the Automation capability for the organization and supporting the design/delivery/maintenance of Automation solutions to support our customers, as well as supporting the delivery of a broad array of technology initiatives for JBS.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Role Purpose

The Intelligent Automation Professional for JBS role requires working collaboratively with teams and sponsors to design, implement and execute through transformational change efforts of varying size and complexity. This role will utilize technical and change management principles and tools to focus on driving financial results for our workstreams, ensuring that deliverables are tangible and constructed in such a way as to support the strategy execution.

What this job involves

Key responsibilities include:

Responsible for design, development, run support and maintenance of RPA solutions

Be a subject matter expert in Automation, primarily RPA technologies, but also other low code/no code technologies from an design/delivery/maintenance perspective

Be accountable for design, development, execution of RPA solutions (including building internal capability and/or partnering with a vendor to bring on board best in class automation/RPA build capability) in JBS

Responsible to design, developing, and implement RPA solutions using Automation Anywhere A360 to streamline processes and maximize efficiency.

Design automation processes as per the operational needs of the organization and using Work Load Management for scalability.

Scripting/coding in RPA tool to resolve automation issues.

Review the code and the design and also provide expertise in the development, and integration of systems.

Configure new automation with efficient and easily understandable automation tools.

Document the automation procedures.

Collaborate with the RPA Governance on best practices and code reviews.

Participate in training businesses on the use of RPA technologies and in automation best practice.

Participate in technical discussions and develop strategies to solve technical challenges.

Analysis root cause for an error/incident.

Support the identification of the over-arching framework to deliver RPA from inception to maintenance and ongoing monitoring of RPA digital worker performance

Work closely with technology to embed a holistic Automation SDLC that integrates and operates effectively with technology infrastructure requirements

Build and maintain effective communications with key stakeholders, cross functional leaders and project team members

Be accountable for delivering agreed internal client benefits

Drive a culture of process re-engineering into automation solution design

Model and develop robotic process to reduce manual processes and improve employee productivity

Implement best practices to reduce complexity, improve scalability, reusability, security and increase efficiency through standardisation

Provide support in performing QA testing and supporting User Acceptance Testing as needed whilst establishing the broader capability

Ensure robust governance and regular report out to achieve all defined outcomes within defined timeframe.

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sound like you? To apply you need to be / have:

The Candidate

The successful candidate will combine the ability to work with multiple teams/workstreams with  prior experience delivering the benefits of transformational change

The candidate needs a demonstrable and highly technical mind-set, strong design acumen in addition to excellent listening and communication skills.  A logical, structured approach to problem solving and common sense are key.

Technical Skills

Knowledge on RPA tools Automation Anywhere A360/UiPath/Power Automate.

Knowledge on any Gen AI tools/tech implementation.

Experience on Python or other programming languages.

Excellent technical and analytical skills are essential

Strong interpersonal and communication skills.

Problem-Solving, and Testing, including UAT and Bug fixes.

Knowledge of SDLC and Agile development.

Good working experience with Web, Windows, Email, PDF, API, Excel, Word, Share Point, etc.

Experience/knowledge of Database, VB/Python scripting and Excel VBA.

To own, contribute and deliver project tasks / activities as required to deliver project outcomes on the ground

Building a central capability to deploy Automation at scale and quality

Change/Leadership Skills

Influencing and Team work: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others

Analytical Skills: Has a structured approach to problem solving with a natural inclination for planning strategy and tactics. Drives to fix the ultimate root causes to drive sustainable change

Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach

Work with stakeholders to ensure understanding and support for proposed solutions

Collaborate with other Divisions, senior leaders and support functions (often across different geographies)

Collaborate with Governance, IT, Operations, Business, Application, Risk, Compliance teams for Change Management

Behavioral Competencies

Think Big -  Thinks strategically, simplifies the complex, solves complex problems, sees the big picture

Drive Change -  Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive

Helps others - Builds relationships, actively collaborates, helps others succeed.

Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient

Business first -  Focuses on customers and clients, business/financial acumen, JLL first

Inspire - Inspire others, creates vision and strategy, energizes others

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.