Purpose & Overall Relevance for the Organization:

 

Provide on-site support for Market Korea HR and employees, facilitating the entire onboarding to offboarding process. Collaborate with the GBS H2R Dalian team to ensure seamless end-to-end execution of HR process. Drive continuous improvement and change management together with Dalian Team. Ensure compliance with local policy and labor law requirement (e.g. Korea Title, Union List, leave & OT management, etc) Liaise with government authorities, agencies, and other external parties to provide necessary data and information support (e.g., internal/external audits, government surveys). Handle other ad-hoc requests as per business needs. Support local employees to solve HR related queries.

 

Key responsibilities:

 

Facilitate the onboarding to offboarding process. Handle ad hoc queries efficiently. Serve as the main contact for Korea Title, Union member list, Org Chart, Employee Discount. Collect and dispatch documents. Follow up on chop and authorized signatures. Liaise among local HR, GBS HR, and employees to ensure smooth communication and prompt resolution of requests. Proactively identify process improvements to enhance employee satisfaction and efficiency. Escalate process risks and updates to the team leader promptly. Ensure timely and accurate daily operations. Ensure operational compliance with legal requirements and internal policies.

 

Key Relationships:  

 

GBS H2R Dalian Team Local HR team TA, Rewards, IT, Workplace, Finance, Controlling, Legal, Auditors, Government Authorities. External service providers and partners

 

 

Knowledge, Skills and Abilities:

 

Excellent knowledge of MS Office applications. Experience with HR core system, ideally SuccessFactors. Subject matter expertise in HR administration processes. Strong service mindset, people focused and self-motivated. Good team player with strong communication and interpersonal skills Detail-oriented and well organized.

 

Requisite Education and Experience:

 

Minimum of 3 years of relevant work experience in a similar role within a multi-national company. Undergraduate degree or equivalent professional experience. In-depth knowledge of country-specific HR business needs, company policies, local regulations, and HR regulations. Proficiency in both Korean and English. Proficiency in Mandarin Chinese is a plus.