The High Availability (HA) team is a cornerstone of Substrate, dedicated to providing unparallel backend availability and redundancy for M365 clients. Our team continuously explores, designs, validates, and rolls out new backend configurations. We collaborate closely with partners across Fleet, Deployment, Performance, and Capacity teams to define future backend SKUs and configure Exchange Online clusters. We also implement Copilot agents to facilitate telemetry collection and alert mitigation.

HA team is seeking a Senior Software Engineer to help explore, own, and improve the availability and redundancy of customer data in Substrate. As a member of our team, you will experiment with and deliver next-generation storage solutions, and leverage AI tools to further optimize the storage stack and enhance backend server performance.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.