Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer.

Business: HASE Technology

Principal responsibilities

Handle user requests and manage production incidents, ensuring timely updates and clear communication with end users.Proactively monitor production systems, ensuring monitoring tools align with operational requirements, and implement improvements to enhance their efficiency.Lead investigations and troubleshoot issues, working collaboratively or independently, while coordinating with other support teams and external vendors as needed.Document issues comprehensively and escalate to higher support levels when necessary.Identify risks and opportunities in daily operations, taking proactive measures to mitigate risks and enhance efficiency.Oversee production incident management, ensuring the accuracy of incident data and facilitating Post-Incident Review meetings across regions.Perform problem resolution, conduct testing, and deploy fixes to production environments.

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer.

Business: HASE Technology

Principal responsibilities

Handle user requests and manage production incidents, ensuring timely updates and clear communication with end users.Proactively monitor production systems, ensuring monitoring tools align with operational requirements, and implement improvements to enhance their efficiency.Lead investigations and troubleshoot issues, working collaboratively or independently, while coordinating with other support teams and external vendors as needed.Document issues comprehensively and escalate to higher support levels when necessary.Identify risks and opportunities in daily operations, taking proactive measures to mitigate risks and enhance efficiency.Oversee production incident management, ensuring the accuracy of incident data and facilitating Post-Incident Review meetings across regions.Perform problem resolution, conduct testing, and deploy fixes to production environments.Minimum of 5 years of experience in iSeries development and support.Hands-on experience working in a DevOps environment.Strong expertise in technical monitoring and automation.Solid knowledge and hands-on experience in incident troubleshooting and management.Comprehensive understanding of the software development lifecycle, including development, testing, release, and maintenance phases.Proficient in English, with excellent communication skills.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued By HSBC Software Development (GuangDong) Limited Xian Branch

Minimum of 5 years of experience in iSeries development and support.Hands-on experience working in a DevOps environment.Strong expertise in technical monitoring and automation.Solid knowledge and hands-on experience in incident troubleshooting and management.Comprehensive understanding of the software development lifecycle, including development, testing, release, and maintenance phases.Proficient in English, with excellent communication skills.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued By HSBC Software Development (GuangDong) Limited Xian Branch