San Jose, California, US
12 hours ago
Senior Software Engineer, Fullstack - AI Assistant - Canvas, Hybrid (SJ)

Applications are accepted until further notice

Who We Are

The Cisco’s AI team consists of AI researchers, and software developers who collaborate to build innovative products and platforms for Cisco. We are motivated by tackling unique challenges that arise when connecting people and devices at a world-wide scale.

Who You’ll Work With

You will join a newly formed, dynamic AI team as one of the core members, and have the opportunity to influence the culture and direction of the growing team. Our team includes AI experts and distributed system experts who work together with our partners in products management, and engineers across a wide variety of other Cisco teams.

We are seeking a Software Engineer to join our AI Canvas Partner Integrations team, where you will play a key role in building and integrating AI services that enable seamless partner and enterprise solutions on the AI Canvas platform. Your skills in understanding service operations and architecting/building effective interfaces between service boundaries with the right instrumentation will be essential for the success of our product. Your role will involve understanding the operations of each AI service, designing and building interfaces that seamlessly connect these services, and ensuring the appropriate instrumentation is in place. Your work will be instrumental in delivering a powerful and effective solution to our customers.

What You Will Do

As a Software engineer for our AI Canvas Partner Integration & Developer experience team, you will be responsible for:

Design and build effective interfaces between AI services, ensuring smooth communication and data exchange while adhering to security and performance requirements. Collaborate with UX designers and analyze user feedback to identify frictional workflows, then build tools to streamline those processes. Work closely with partner teams to ensure robust API integration and compliance. Enable troubleshooting workflows by chaining AI reasoning with external tool actions. Collaborate with LLM engineers to optimize prompt-tool interactions. Contribute to the AI Canvas SDK, tools, and developer experience components. Ensure quality, observability, and security in every integration.

Basic Qualifications

Have 5+ years of experience in designing, developing, and testing enterprise-class web applications. 3+ years of experience in software engineering, with recent exposure to AI assistants. Experience building applications using Generative AI systems, including prompt engineering, LLM fine-tuning, and enabling reasoning-based workflows. Understanding of GenAI frameworks and orchestrators like LangChain, Llamalndex, Semantic Kernel or AutoGen. Experience in object-oriented programming with JavaScript, HTML/CSS/SASS, webpack, Node.js, React/Redux, or similar libraries and test frameworks such as Mocha. Strong Python backend skills (FastAPI/Flask), API design, and testing. Hands-on experience with NLP techniques including text classification, sentiment analysis, NLG, and working with large language models

Preferred Qualifications

Experience in security focused Saas providers Experience scaling cloud-based solutions at an enterprise level

·       Experience building developer platforms or SDKs.

·       Familiarity with AI governance or compliance in enterprise settings.

The capacity to think critically and tackle complex, innovative problems in the field. A willingness to continuously learn and adapt, crucial in the ever-evolving field of AI

Why Cisco?

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us.

#CiscoAIJobs

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