Gurgaon, IND
11 days ago
Senior Service Engineer_DC
At Trane Technologies™ and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We are a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. **What’s in it for you:** Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business— **it is our business** . Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to help build a better future? If yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world. Trane is excited to offer an opportunity for a talented and experienced **Service Technician – Chillers & HVAC** to join our team. In this critical field-based role, you will: 1. **Work with Advanced Chiller & HVAC Systems** • Commission and service a wide range of chillers and HVAC equipment across customer sites. 2. **Develop and Apply Technical Expertise** • Troubleshoot, repair, and maintain HVAC equipment while performing timely PPM activities and system RCA. 3. **Build Strong Customer Relationships** • Conduct customer follow-ups, attend scheduled meetings, and ensure service quality and satisfaction. 4. **Collaborate and Support Team Operations** • Coordinate with Service Coordinators on manpower needs, movement planning, and parts requirements. 5. **Champion Quality, Safety & Documentation** • Uphold EHS standards, participate in weekly team reviews, and provide accurate daily and monthly reporting. **Thrive at work and at home:** • Inclusive Wellbeing Program supporting your physical, emotional, social, and financial wellbeing. • Learning and development programs including certification and education reimbursement. • Employee Resource Groups fostering belonging and inclusion. • Eight paid volunteer hours annually to support non-profit causes. • Helping Hands Fund available for employees experiencing personal hardship. **Where is the work: Gurgaon** **What will you do:** As a Service Technician, you will perform service excellence through commissioning, repair, customer engagement, and operational coordination. Responsibilities include: • Commissioning of chiller and HVAC systems. • Repairing all types of HVAC equipment. • Conducting customer follow-ups and attending scheduled service meetings. • Coordinating with the Service Coordinator for technician movement and parts planning. • Leading weekly team meetings focused on safety, site audits, and backlog review. • Updating the Service Manager and Coordinator with monthly plans and progress. • Handling and resolving complaints for all models of chillers and low-side equipment. • Carrying out timely PPM activities as per company SOP. • Performing RCA for failures and sharing findings with the Quality team and FFL. • Ensuring full compliance with EHS guidelines. • Managing all customer service requirements efficiently. • Generating leads during field service visits. • Ensuring timely and high-quality completion of service tasks. • Submitting daily reports to the office and ASM. • Sharing service reports with the deployer, including parts requirements. • Maintaining a valid 4-wheeler/2-wheeler driving license. • Following all safety and vehicle audit requirements. • Applying hands-on experience in chiller installation, warranty, and AMC services. • Operating MS Office, internet tools, and email for daily documentation and communication. **What you will bring: (Skills & Competencies)** • Strong technical knowledge of chiller systems and HVAC equipment. • Practical hands-on experience in commissioning, service, and repair of chillers. • Ability to use MS Office, email, and internet applications effectively. • Strong communication and customer service skills. • Ability to work independently and within a coordinated field team. • Commitment to safety, EHS compliance, and high-quality service delivery. **Qualifications:** • Graduation/Diploma/ITI in Mechanical, R&AC, Electrical, or Electronics. • Minimum **5+ years** of on-site experience working on chillers. • Strong technical expertise in chiller operations and HVAC systems. **Equal Employment Opportunity:** We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Confirmar seu email: Enviar Email