Chennai, IND
10 days ago
Senior Service Engineer
At Trane Technologies™ and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We are a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. **What’s in it for you:** Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it **is** our business. Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world. Trane is excited to offer an opportunity for a skilled and dedicated professional to join our team as a **Service Technician (Chillers & HVAC)** . In this critical customer-facing role, you will: 1. **Support Mission-Critical HVAC Operations** • Commission and service chillers and HVAC systems, ensuring safe and efficient operation. 2. **Grow Your Technical Expertise** • Work on advanced chiller systems, troubleshoot faults, and contribute to continuous improvement initiatives. 3. **Strengthen Customer Relationships** • Engage with customers through scheduled follow-ups, issue resolution, and quality service delivery. 4. **Collaborate with a High-Performing Team** • Work closely with your Service Coordinator, Manager, and field team to ensure smooth operations and timely service. 5. **Drive Performance & Quality** • Deliver high-quality service, ensure safety compliance, and contribute to operational excellence. **Thrive at work and at home:** • Inclusive Wellbeing Program supporting physical, emotional, financial, and social wellbeing. • Learning and development programs, including education and certification reimbursement. • A sense of belonging through Employee Resource Groups. • Eight hours of paid volunteer time annually to give back to your community. • Helping Hands Fund to support employees experiencing unforeseen financial hardships. **Where is the work:** Chennai **What will you do:** As a Service Technician, you will be responsible for the commissioning, servicing, troubleshooting, and customer support of chiller and HVAC systems. Responsibilities include: • Commissioning of chillers and HVAC systems. • Repairing all types of HVAC equipment. • Conducting customer follow-ups and attending scheduled meetings. • Supporting team coordination with the Service Coordinator for movement planning, parts arrangements, and resource needs. • Conducting weekly team meetings covering safety, site audits, and backlog status. • Updating the Service Manager and Coordinator with monthly plans and progress. • Handling service and commissioning of all models of chillers and low-side equipment as per company guidelines. • Performing timely PPM for chillers aligned with company SOP. • Conducting RCA for failures and sharing details with the Quality team and FFL. • Ensuring strict adherence to EHS guidelines. • Managing customer service requirements and ensuring timely resolution. • Generating leads during service interactions. • Ensuring high-quality job execution and timely completion of assigned service tasks. • Submitting daily reports to the office and ASM. • Sharing service reports with the Deployer along with parts requirements. • Maintaining a valid 4-wheeler/2-wheeler driving license. • Ensuring adherence to all safety and vehicle audit requirements. • Applying hands-on experience in chiller installation, warranty, and AMC services. • Using MS Office, email, and basic internet applications effectively for reporting and documentation. **What you will bring: (Skills & Competencies)** • Solid technical understanding of chillers and HVAC systems. • Strong troubleshooting abilities and hands-on service expertise. • Ability to manage customer interactions professionally. • Familiarity with EHS compliance and safety processes. • Capability to prepare reports, conduct RCA, and follow SOPs. • Basic operational knowledge of MS Office, email, and internet tools. • Ability to work independently and as part of a coordinated team. **Qualification:** • Minimum: Graduation/Diploma/ITI in Mechanical, R&AC, Electrical, or Electronics. • Experience: Minimum 5+ years of on-site experience working on chillers. • Strong technical knowledge of chiller systems and HVAC service practices. **Equal Employment Opportunity:** We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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